Finance Supervisor Job Vacancy in John Bray Cornish Holidays Wadebridge – Updated today

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Company Name : John Bray Cornish Holidays
Location : Wadebridge
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Job Description : John Bray Cornish Holidays, we have experienced a surge in bookings following a boom in the UK staycation industry resulting in one of our busiest seasons to date. To meet these demands, we are now seeking our newest Finance Supervisor to join our Rock offices within a pivotal role in our wider business.John Bray Cornish Holidays are one North Cornwall’s leading providers of premium holiday accommodation, with over 350 quality properties available to hire throughout the year as well as having key-holder/inspection responsibility for a further 80 properties. We have recently become a member of the Sykes Cottages family and as a result the company are undergoing a period of transformation, particularly within the finance department, where certain processes are being centralised to enable us to focus on providing exemplary customer service locally.We are seeking an experienced Finance Supervisor and along with the support of 2 part-time Finance Assistants/Administrators will navigate and supervise the finance team during a period of change. Joining our Rock office, this role will be responsible for managing, co-ordinating and mapping the complete end-to-end processes of the finance department key deliverables to a robust timetable.On the revenue side of the business the Finance Supervisor will ensure that first class customer liaison is delivered on a timely basis to owners; dealing with all finance related issues, such as customers booking queries, refunds, goodwill compensation, as well as raising invoices, dealing with invoice queries and debt collection. On the payment side, ensuring that purchase orders are raised for all expenditure using the SAP system and monitoring the purchase to pay process to ensure suppliers are paid on time and queries dealt with expeditiously, this will include good receipt, resolving queries, checking and processing invoices through to supplier payment. A key aspect of the work will be to ensure that processing transactions and resolving issues with managed services/housekeeping invoices is manged effectively. During busy periods the volume of these transactions can increase markedly and close management is essential to avoid backlogs building up and causing adverse impact on service delivery.You will also provide administrative oversight of our in-house maintenance team to ensure their work is accurately recorded and invoiced on a timely basis and monies recovered from owners where needed, the volume of this work also has seasonal variations and will need to be managed accordingly. You may will need to handle owner withdrawals/special Instructions and change of ownerships. The role will include some data entry, liaison with Head Office staff, regular use of email/telephone communications. Effective management of the relationship between the external and internal customer and the Finance Team members will be a key measure of success in this role. The role will report to the Financial Accountant based in Chester, however, in respect of managing workflows and planning and organising workloads, this is very much locally driven and a collective responsibility. This role will evolve over time as the organisation fully integrates its back office services into central services based in Chester. So a willingness to embrace change and new ways of working would be a considerable advantage.Ideal applicants will have previous experience in a similar Finance Supervisor role, have a keen eye for detail, be flexible and adaptable and work well as part of a team where taking ownership and responsibility for end-to- end processes were key aspects of the role. An understanding of reconciliations, month end close downs and the need to meet deadlines are a fundamental aspect of the role. You will be required to provide positive support to the Finance Team(s) wherever it is needed and possess a can do attitude. Ideally you will have good experience of variety of software packages, but in particular 365, Teams, Excel and Word would beneficial. Sykes/John Bray also use a number of in-house management information systems which you will need use to effectively perform your role, these are Enterprise and SAP, you are not expected to have knowledge of these systems as full training will be provided to the successful candidate(s) on appointment to the roleThe role can be a mixture office and home based depending on the needs of the organisation. Completing the work to a high standard and to clear and agreed deadlines and supporting colleagues in meeting the teams objectives and outputs are more essential than attending during fixed hours. These roles are pivotal in helping John Bray/Sykes Cottages provide a world class experience to our owners, customers, supplies and colleagues so we can meet and exceed the expectations of all our stakeholders and enhance the reputation and standing of the brand.As our newest Finance Supervisor, you will hold the following key skills: Essential ExperiencePrevious experience in a similar Finance Supervisory roleStrong communication and interpersonal skillsProficient in the use of Office 365 and other desktop packages, excel, word etcExcellent telephone manner and experience in dealing with queries via phone and emailAbility to prioritise and organise workloadsAbility to work on their own and as part of a teamAttention to detailFriendly approach to all members of the organisationDesirable Experience: Experience with the production of reports, including KPI and utilisation reportsExperience of other elements of finance administrationKnowledge and previous use accounting packagesAbility to manage time and effectively prioritise tasks to provide optimum solutionsAs our newest Finance Supervisor, you will be accountable for the following areas of responsibility: The completion of necessary tasks associated with the processing of Owner payments ensuring Owners accounts are accurately updated as per the approved timetable.Raising purchase orders for goods and service as and when the business requiresChecking and processing and seeking approval where necessary of supplier invoices for paymentSupporting the maintenance team and Inspection Property administration function to ensure all owner recharges are recorded accurately and recharged in a timely mannerAccurate data entry, numbering and batching invoices, where appropriate, maintaining accurate records for audit and business intelligence purposesThe resolution of owner, customer and supplier queries via telephone, email, call backs and workflows, such as COR, owner finance team customer support team.Supervision of staff and ensuring assistance is provided for all aspects of Finance function as and when required to ensure tasks are completed accurately and on a timely basis.Providing support to others within the Finance Admin Team both locally based and Head Office, during busy periodsWorking hours: Your working hours will be 35 per week to be worked Monday – Friday.Job Type: Full-timeSalary: £24,000.00-£26,000.00 per yearBenefits:Employee discountLife insuranceReferral programmeSchedule:Monday to Friday

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