WCS Production Operations Engineer Job Vacancy in Barclays Pune, Maharashtra – Updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : Barclays
Location : Pune, Maharashtra
Position :

Job Description : Job Title: WCS Production Operations Engineer
Location: Pune

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility then please discuss this with the hiring manager.

Introduction:

The vacancy is for a BCS Production Operations L2 Support Engineer responsible to support live systems, service stability, Technology estate health checks to the Barclays Collaboration services. The Role Holder must have the ability to own and resolve incidents End-to-End and work closely with other Technical Areas e.g. Messaging / Tenant Mgmt. , Citrix / VDI / Skype or MS teams etc.
What will you be doing?
Systems Management – Responsible for Operational Systems Management and Preventative Maintenance – to include proactive monitoring, system checks, SOD Reports, house-keeping and scheduled maintenance activities.
Incident Management – provide 24 x 7 (rota) 2nd Line Specialist support for all core and non-core BCS technologies.
Change Management – Assess, plan, test and implement BAU change into Production environment, adhering to bank’s governance and control procedures.
Operational Readiness – take full accountability for the testing and acceptance of all change into production environment, including documentation reviews and operations manual production.
Innovation – a key requirement for this role is to continually keep appraised of Infrastructure and Application enhancements in order to have the ability to continually be reviewing innovative solutions and service improvements as part of the role
Communication – with any incident raised or escalation to service the role holder must have the ability to communicate at all levels. This would include Client, Line Management and Peer interpersonal skills to either verbally communicate direction and changes required as part of the role, and to follow this up by the production of clear communication to the Client, or process changes/enhancements to line management and peers.

What we’re looking for:
Organisational awareness and understanding of how service stability can be maximised through leveraging technology and process.
Good understanding of acceptance and integration process and methods.
Demonstrates effective communication, both orally and in writing, with colleagues, clients and customers at all levels, both formally and informally.
Takes initiative to keep own skills up to date and maintain awareness of developments in the IT industry.
Ability to influence and direct people to meet defined standards and policies.
Confidence to deal with demanding customers and to positively influence them.
Respond to the needs of our customers, colleagues and Mobile Services Leadership Team.
Comply and adhere to all control standards and procedures.
Identify opportunities to improve systems and processes

Skills that will help you in the role:
Experience required in Exchange 2013, O365 (Exchange Online) Azure AD
Working knowledge on Exchange or O365, Azure AD, Mobility technologies like UEM, BBW, Mobile iron, MS Skype or Teams , Citrix / VDI will be an added advantage.
Very good understanding of IT infrastructure and systems integration in enterprise environment
Experience in providing end user & system support.
Experience working into 24/7 Operations support on Above technologies.
No more than four bullet points communicating
Each bullet to be no longer than two lines
Content to be in priority order ITIL Foundation, Office 365 (Exchange Online , Azure AD , Microsoft Intune )

Windows Servers, Citrix XenDesktop , Citrix XenApp, Workspace.
Where will you be working?
Pune

Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone’s contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

This post is listed Under  Technology
Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company