Implementation Consultant Job Vacancy in Clarrow Sydney NSW – Updated today
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Company Name : Clarrow
Location : Sydney NSW
Position :
Job Description : SydneyRapidly growing Global company with over 400 staffThe company has raised almost $200 million, based on a $1.9 billion valuation.The Company: This workflow platform lets companies build custom apps and is best known as a way to manage projects and work tasks OS. It is a home for every app and tool and integration that someone might need to do their jobs.They are right at the centre of two huge trends in tech: the shift to remote work and the no-code and low-code movements. The company has made inroads with lots of businesses by giving them tools to design their own workflows, and integrating with the systems they already use, but its vision is much larger. Every company going public likes to pair its current success with an* epic plan for total world takeover and change.*You’ll work closely with customers to implement our workflow platform to help their business needs and challenges.There are a few things we take really seriously: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it’s incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.About the RoleTake ownership of clients onboarding, implementation projects.Build strong relationships with our clients to understand their needs and ensure their success with our companyAct as a project manager to ensure timelines are metWork with customers to build their most time-sensitive workflows and ensure there is a clear end-user training plan for those workflows.Empower customers to connect their goals and challenges with the solution.Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our productBuild, own, and execute client success and onboarding plansSpearhead internal cross-functional improvement projectsRepresent the voice of the customer and influence product development roadmapYour Experience & Skills2-3 years of experience in B2B SaaS as technical customer success / implementation manager / technical project management / technical account management / technological consulting, specifically within onboarding and implementation of software.Experience in leading product implementation projects involving hands on implementation.Strong project management skills to keep projects on-track and manage unique flows.At least 2 years of experience implementing new technology for medium and large organizations.Strong problem solving skillsAbility to clearly articulate technical topics to a non-technical audienceSuperb written and verbal communication skillsPositive attitude, empathy, and high energyStrong customer-facing and presentation skills with the ability to establish credibility with executivesIf this sounds like something that interests you, please click the APPLY NOW button.Rebecca MaitlandJob Type: Full-time
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