Linux System Admin-L2 Job Vacancy in Kelly Services Internal Bengaluru, Karnataka – Updated today

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Company Name : Kelly Services Internal
Location : Bengaluru, Karnataka
Position :

Job Description : Job Title: Systems Engineer (L2)
Location: Bangalore
Skill Requirements:
Excellent Administration knowledge and Hands on experience of Unix Operating’s systems RHEL 5.x, 6.x, 7.x, 8.x. and AIX.
Added advantage in having Solaris 9 & 10 admin knowledge.
Exposure in Server hardware platforms (HP ProLiant, Blades, Itanium and Dell VxRail Servers)
Must have good knowledge Server Operations (RAID, ILO, Firmware etc..)
Understanding of server and storages technology.
Should have good hands on experience of RHEL OS patch and AIX TL Upgrade.
Must have good experience of package management. Installing 3rd party software on AIX and RHEL OS servers
Knowledge of Virtualization technologies VMware, HyperV and Hyperv KVM, ESX servers
Will be providing solutions to improve the day to day performance of the Linux/AIX Servers.
Migrating, upgrading and implementing Linux and AIX OS Servers.
Taking care of the correct maintenance of the servers that supports Standalone Servers and VMware Linux/AIX servers.
Basic understanding of TCP/IP, NFS, SSH, SCP, FTP, SUDO,
Fundamental knowledge on how DNS, DHCP, SMTP, NIS, NTP and LDAP works
Should be able to look at the error logs, config files and understand the problem symptom and route the incident/problem ticket to appropriate teams
Should have basic knowledge of Redhat Satellite Servers.
Experience on editing tools like vi and be able to modify the files as per instructions
Basic shell scripting knowledge to collect the data from logs, filter the outputs and submit it to higher level for further troubleshooting
Knowledge on how to run the performance tools like vmstat. prstat and top to monitor the system performance
Knowledge in Data Migrations, Disaster Recovery tests is required
Should have skilled in Ticketing Systems (Service Now, SM9 ticketing tools)
Ability to work collaboratively with other Command Center team members to support deadlines; ability to work independently as well.
Should be able to support 24×7 environment
Ensure client satisfaction and client management.
Reporting to customers and management on status, resources needs, and projected outcomes.
Good oral and written communication skills.
Strong aptitude for learning new technologies and understanding how to utilize them in an operations environment.
Ability to follow standard operational principles and practices and use software management tools appropriately.
Creative approach to problem solving, working for Problem diagnosis and resolution.
Ability to handle multiple tasks concurrently with competing deadlines.
Willingness to work shifts, some of which are off hours or on weekends or on holidays.
Job Responsibilities:
Use of end-to-end ITIL processes and tools in order to manage incidents, changes, Requests, Problems and Assets
Responsible for incidents, problems, change management tickets / requests.
Provide specific technology operations support during assigned shift. Handle incident tickets speak with end-users, work on problem tickets, perform proactive maintenance, and resolve critical operations issues rapidly and effectively.
Accurately update all tickets using established documentation standards to ensure issues are well documented, stakeholders are informed, and issues are closed.
Resolving tickets within the SLA
Strictly adhere to all Change Control processes and rules to prevent unexpected outages.
Advanced Technical understanding for Daily operations in Unix/Linux Servers Management.
Ensure appropriate escalation actions are taken, using the global tools and processes available
Coordinate with various teams in the IT organization to ensure availability, reliability, and scalability of infrastructure components.
Provide technical leadership on supported products.
Review service packs, hot fixes, system update, firmware, and vendor-supplied patches according to best practices.
Monitor and provide statistics and reports. Perform proactive capacity/performance management with standard TS methods.
Identify risks to supported infrastructure and services to Customer and other vendors through OPM.
Escalate issues to 3rd Level Team that cannot be solved with team resources via support contract, and third-party warranty contracts which covers OS and hardware issues.
Responsible for all supported Unix/Linux operating system and hardware configuration upgrades (excluding major releases) on all platforms including VMWare.
Lead, coordinate, and participate in key process improvements for information systems throughout the organization
Manage and monitor in-scope server performance and utilization.
Provide support in mitigating reported system vulnerabilities as reported by security teams.
Provide reporting and mitigation of monthly and weekly deliverables.
Provide system health checks when required.
Ensure all processes are fully documented and maintained is designated SharePoint location as instructed.
Interface with other parts of the Hosting &Storage delivery organization in an open and constructive way.
Asset Management; contribute to a 100% accurate administration of supported assets, agreed service levels.
Ensure that work is properly documented and saved in a central repository according to specific service guidelines.
Maintain a high level of Customer Satisfaction.
Conveys goals and objectives clearly, interprets customers’ requirement and implement the expected service delivery.
Required Qualification:
Graduation, preferably in an Information Technology discipline
A minimum of 5 years of experience is required; 6 to 8 years of experience is preferred.
Strong interpersonal skills to interact with fellow team members both regionally and globally, customer project resources for project-type activities
Should have skilled in IT Operations Delivery
Preferred to have Certifications RHEL, VMware & ITIL.

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