Salesforce Architect Job Vacancy in Collinson Singapore – Updated today

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Full Details :
Company Name : Collinson
Location : Singapore
Position :

Job Description : Company
Collinson is a global leader in loyalty and benefits. We use our expertise and products to craft customer experiences which enable some of the world’s best-known brands to acquire, engage and retain the most demanding and choice-rich customers.
We are the trusted partner behind many of the world’s leading financial services, airline, hotel and retail brand’s loyalty initiatives, customer benefits and reward programmes. Our solutions drive more profitable customer relationships, enrich their travel experiences, protect what matters and assist in times of need. Our solutions include loyalty services, airport lounge access, airport experiences, travel insurance, health solutions, travel risk management, flight disruption assistance
We take our 30 years’ experience working with household names such as American Express, Visa, Mastercard, Avios, Flying Blue, BA, Asia Miles and Radisson Blue, in over 170 countries, and help our clients to deliver the smarter experiences it takes to differentiate their propositions, and help them win deeper devotion from their customers. Collinson is a privately-owned entrepreneurial business with 2,000+ passionate people working in 20 locations worldwide.
Purpose of the job
As the Salesforce Architect you will bring considerable technical, functional, and product expertise to design and direct the delivery of best in class solutions to clients across the Collinson APAC region. Your main responsibility will be leading the process of analyzing our customers’ business and technical requirements and creating architecture designs to develop end-to-end solutions using Salesforce Cloud stack including Salesforce CRM, Saleforce Loyalty Management, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce Commerce Cloud, Salesforce Experience Cloud, Tableua, Datorama and Mulesoft
This role will operate within the Technology department who design, build, implement, and maintain loyalty technology products, managed services, integration pipelines, automation for our business and clients within Asia Pacific region. The role will span across loyalty verticals such as retail, financial services and hospitality.
Reporting to
VP of Data Insight and Technology APAC
Key Responsibilities
Understand loyalty propositions, company products and evaluate the solution needs of the business
Contribute to the shape and vision of the products and services roadmap with specific representation of the solution and enterprise architecture requirements
Understand, capture and define market needs as requirements and relay these to the relevant product or development teams in the form of epics, user stories or high level designs for addition to product backlogs and future development
Work with business and technology stakeholders to translate business problems into technical designs. Create an optimal solution design through iterative process, aligning user needs with the system requirements and organisational objectives
Produce strategies for technology that meets business needs. Create, refine and challenge patterns, standards, policies, roadmaps and vision statements
Participate in IT tenders and evaluate which IT products to use based on cost benefit analysis and research
Provide consultancy across Collinson and its clients, providing strategic direction and advice across our solution offerings and specialisms
Be a stakeholder for APAC region wide and global tech initiatives, drive collaboration across divisions and provide guidance and direction to junior team members
Drive or support the development of new business by responding to new opportunities via external briefs and business development identified opportunities
Be articulate and conversant in the end to end technology ecosystem within the organization and offer commercially viable recommendations to business problems using the available toolset
Act as the business partner to the country manager and account teams where SME knowledge, input or support is needed
As required supervise and/or contribute to development of Global/Group projects, products and applications
Architect and design applications either as standalone platforms or as integration tools in support of other Regional/Global platforms or Group products
Work with Regional/Global team or offshore external development partners on platforms/solutions.
Provide current market technology expertise/knowledge and actionable local market insights to business leaders
Commission and manage interoffice/3rd party partners in the development and delivery of software applications and services

Knowledge, Skills and experience required
Must have recent experience designing and developing Salesforce Core, Salesforce Marketing Cloud or Salesforce Communities
Must have recent experience designing and developing APIs and API integrations
Must have recent experience working with APEX and Salesforce integrations
12+ years in a technology-driven consultancy role using cloud, automation, integration and implementation projects across the software delivery lifecycle
A proven track of leading projects from idea inception through to delivery
Experience working with Architecture frameworks – TOGAF or others
Experience working with global teams in an agile methodology
Experience localising global solutions for the Indian or China market a plus
Ability to turn ideas into solutions
A proven track record of building relationships and creating change
Understanding of the modern technology landscape, how to apply this to business problems and identify the limitations and localisations
Experience onboarding and rolling out new platforms and technologies, as part of transformation initiatives, ideally one or more of the following: Cloud, Mobile App, Microservices
Ability to visualise services and present them to other technical stakeholders
Strong client/customer facing communication skills

Person Specification
Passionate about innovating in the marketing automation landscape and presenting ideas back to external clients and key stakeholders
An entrepreneurial spirit
Effective communicator across different lines of business functions
Always challenging ambiguity
With strong character and presence – capable of handling and challenging tough and demanding clients and stakeholders in a respectful and productive manor
A creative, innovative person that likes getting stuck in and is keen to learn and grow
Able to build strong relationships across the organisational structure
Nimble, open-minded thinking, flexible on process but committed to impact
Self starter, able to work with minimal supervision and oversight, able to overcome challenges independently
Life long learner – always identifying areas of improvement and staying up to date with evolving technology and business landscape

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