Senior Programme Manager Job Vacancy in Pearson Noida, Uttar Pradesh – Updated today

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Company Name : Pearson
Location : Noida, Uttar Pradesh
Position :

Job Description : Job Description – Sr. Program Manager (Sr. PM)
Sr. Program Manager will be required to take care of the following activities:
Help prepare project plans and monitor and track project’s progress and handle any issues that arise
Act as point of contact for coordination with Internal as well as external stakeholders
With Selected testing sites signed up for the event – for activities, resources, equipment, and information
Candidate and Test center support during the event testing including Mailbox management and handling telephonic queries – Responses to candidate queries, client and test centers
Coordination with all internal functions within PVUE for smooth functioning of the event
Project team – Site readiness, Daily reports from test centres, exam readiness, delivery; and publishing reports to relevant stakeholders
Marketing team – dispatches to test centers, coaching institutes, etc, coordination with vendors for receipt of material
Quality team for training
CSS – For accommodation candidates
Admin – Requirement, Dispatch, and return of material
Technology – as and when required for coordination with test centers
Capacity management team – for test center open and close hours and availability for event testing candidates
Reporting and MIS
Project-specific reports are required by each PM for distribution to various stakeholders
Report and escalate risks
Collation of learnings and recommendations post the event with all stakeholders
Operational aspects of Sr. PM position
The proposed Sr. PM position will be managed as below:
Working hours: 8:30 am to 5:30 pm at office. To be available over phone between 8:00 am to 8:00 pm to PMs for any urgent requirement. Reports and other agreed activities may need to be completed on weekends from home. Occasional extended hours working.
Reporting to Sr. Director irrespective of the projects being handled at a given time.
Establish a Sr. PM desk with a phone number which will be shared
Across internal functions for coordination
Across Clients’ SPOC for escalation of issues
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centres in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE offers a great environment to start or grow your career, we are now hiring for a Programme Manager to join our team based in Noida.
Pearson VUE is a business of Pearson, the world’s leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
We believe in equal opportunity and employ people solely on the basis of their skills and abilities.
Please note this role is located in Noida in our India Head Office. Note this role is likely paying based on experience between 8-13 Lacs per annum.
This position is responsible for the implementation and ongoing management of medium to large-scale Pearson VUE APAC client engagements from an operational perspective, including (but not limited to) the implementation and management of client projects based on the Pearson VUE service offering, ensuring timely delivery of contractually agreed services and solutions to quality and within budget.
We are not looking for candidates with Data Migration or system migration project experience.
Programme Managers also play a significant role during the business development phase – contributing expertise and support for the sales effort, assisting as required in pre-sales activities, proposal development and bid projects to ensure ‘deliverability’ of proposed projects, and managing bid project activities as required. They also play a key role in the ongoing management of the Pearson VUE relationship with prospects and clients.
The Programme Manager is responsible for the planning and management of complex projects and programmes on behalf of Pearson VUE, meeting identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales and quality. The origin of projects may be either internal or external and is regularly using PRINCE 2 methodology.
Managing projects and programmes for Pearson VUE includes development and implementation of customer schedules, deliverables, customer relations and expectations, suppliers, customer and internal reviews/reports, change management and deployment over the project lifecycle.
It involves capturing and clarifying client requirements, setting-up timelines and implementation plans, negotiating priorities and contribution from other teams within the Pearson (VUE) organisation(s), managing and coordinating contribution from 3rd party vendors and suppliers, meeting company and client quality standards, and communicating and reporting both internally and to the client. This is a very hands-on broad role that requires a keen commercial and operational mind.
The Programme Manager must maintain ownership of all project documentation and must retain a constant control of it throughout the life of the project.
The Programme Manager is responsible for managing a team of project management staff.
Key Responsibilities
Contribute product and service expertise during the business development effort – occasionally including involvement in sales calls and presentations – be a full and credible partner in solution definition and validate Pearson VUE’s capability to deliver.
Manage bid projects; coordinate the activities of other Pearson VUE operational staff to ensure quality and timely delivery of proposals or similar activities.
Contribute to project estimation and costing discussions, ensuring that realistic estimates of costs, timescales and resource requirements are agreed.
Be a good sparring partner for the Account Executive/Business Development representative.
Build relationships with prospects and clients and pro-actively manage expectations.
This role assumes full responsibility for the delivery of high-profile projects, establishing and maintaining the appropriate structures and controls to achieve delivery to agreed timelines, within budget and to quality.
Clarify (future) client requirements (Scope of Work,) establish and maintain comprehensive project, quality, and risk plans for projects.
Communicate and negotiate with the client as needed to establish realistic timelines and deliverables within contract specifications.
Manage Pearson VUE’s relationship with, and the contribution from, 3rd party vendors or sub-contractors during multi-vendor projects. Negotiate, agree and plan any contribution that is required from other teams at Pearson VUE in order to meet agreed deliverables and timescales.
Identify, manage and monitor all contract or Scope of Work changes, and communicate such changes.
Proactively manage all project risks and issues and establish procedures to ensure quality standards are being met for project deliverables.
Monitor progress against project schedules to ensure timely completion of project activities in accordance with project timelines and initiate corrective actions when and where necessary.
Effectively partner and communicate with the Account Executive in relation to client communications.
Understand the business of assessment and testing in general and the products and solution offering of Pearson VUE in particular.
Provide timely and quality reports to management, the Account Executive, the client, and other stakeholders.
Ensure that projects and programmes are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are captured and actioned. Produces appropriate documentation to support these processes.
Takes responsibility for the definition, documentation and safe execution of complex projects and programmes, directing and advising project team members and clients/users as necessary on all phases.
Leads the project/programme team(s); allocating and monitoring tasks, motivating team members and appraising individual performance.
To line-manage members of the project management staff within the Programme Management Team.
To provide performance reviews, training, mentoring and coaching to all subordinates.
To create an environment whereby all subordinates understand their roles and objectives, and where they can all contribute to the achievement of the same.
Responsible for implementation of standard key performance measures which are consistent across the programme management division and constantly monitor, review to ensure timely delivery and quality of service is provided.
Undertake regular internal Audits.
Key Activities
Undertake all man management for subordinates including: performance reviews, development and first line disciplinary.
Undertake specific project work as directed by line manager.
Contribute to project costing and estimation discussions;
Prepares and maintains realistic project, quality, and risk plans, including plans incorporating sub-projects, and monitors and controls team performance against each plan, providing reports to client/user management and senior management as required;
Monitors and controls allocated human and material resources, associated revenue costs and all capital costs against the project budget. Ensures that a change control procedure is in place, and actively used to assess the effect of changes to the projects on costs, timescale and/or resource needs and reports these to project sponsors;
Management and control of external and internal project teams;
Manages one or more project teams, developing and maintaining manpower plans for managers and staff involved and monitoring the deployment of individuals to ensure that they are contributing effectively whilst developing skills and experience;
Building and maintaining relationships with both existing and future clients through regular client liaison communication;
Communicating and negotiating with clients to establish realistic timelines and deliverables within contract specifications;
Establishing and maintaining project documentation over the life of the project;
Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.
Job: PROJECT/PROGRAMME MANAGEMENT
Organization: Assessment & Qualifications
Schedule: FULL_TIME
Req ID: 3016

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