Learning and Development Specialist Job Vacancy in KAYAK Miami, FL – Updated today
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Full Details :
Company Name : KAYAK
Location : Miami, FL
Position :
Job Description : KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We’re also transforming the in-travel experience with our app and new accommodation software. For more information, visit www.KAYAK.com.
As an employee of KAYAK, you will be part of a global network that includes OpenTable and KAYAK’s portfolio of metasearch brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each others strengths and insights. Together, we’re able to help people experience the world through dining and travel.
OpenTable and KAYAK is looking for an innovative and data-driven Learning & Development Specialist to join our Corporate Learning & Development team. You will be responsible for the full-cycle development and facilitation of learning solutions, primarily focusing on professional development. As an instructional designer, your scope will include developing and sustaining eLearnings, facilitated sessions, and support materials. As a facilitator, you excel both in the virtual and physical classroom and are comfortable presenting to mixed global audiences from individual contributors to leaders. You will report directly to the Sr. Manager of Learning and Development.
In this role, you will:
Assess and validate training needs through surveys, interviews, focus groups, and communication with managers, HR business partners, or key collaborators.
Ensure learning solutions address the root cause and have a measurable impact by applying effective learning methodologies (ex: ADDIE, Kirkpatrick’s).
Effectively communicate your training vision with team members and partner efficiently during the design/development process.
Develop course outlines, objectives, scoping documents, scripts, storyboards, etc. throughout the design/development process.
Craft and develop engaging and thought-provoking eLearnings and facilitator-led sessions aligned to OpenTable & KAYAKs goals, culture, and values.
Can turn a “soft skill” course into something practical and repeatable that learners will know how to apply immediately post-session.
When appropriate, use a blended learning approach incorporating pre-work, in-session application, and post-work experiences.
Facilitate virtual and instructor-led learning solutions.
Build and evaluate learning metrics (participant feedback, surveys, assessments, etc.) to ensure the efficacy of training solutions and make recommendations for improvements when needed.
Ensure the sustainment of current and future training content/programs (onboarding, orientation, etc.).
Coordinate the Corporate training calendar.
Partner on driving engagement and marketing of our LMS and course offerings.
Coordinate and manage vendor relationships.
Perform other related duties as required.
Please apply if:
Excellent verbal and written communication skills.
Strong presentation skills, both virtually and in person.
Proficient with authoring tools – Articulate Storyline, Camtasia, and PowToon preferred
Proficient in Google Suite for developing training materials (slide decks, job aids, facilitator guides, etc.).
High attention to detail.
Ability to work both autonomously and as part of a team.
Knowledge of Kirkpatrick’s Four Levels of Learning and how it applies to the evaluation of learning.
Ability to evaluate and research training options and alternatives.
Ability to craft and implement effective and innovative learning solutions.
Ability to work in a fast-paced environment while staying organized and managing time effectively.
Education and Experience:
Bachelor’s degree in Human Resources, Training and Development, Education, or a related field required.
2-3 years of training, instructional design, or education experience required.
Bonus
Familiarity with Cornerstone OnDemand preferred.
Experience with designing pages in Confluence.
Certifications in instructional design or facilitation (DDI, MindGym, etc.).
Previous experience in a fast-paced start-up, corporate, or tech-focused industry.
Benefits
Generous paid vacation
Day off on your birthday
Company matched retirement plans
Health, dental and vision insurance plans
Flexible Spending Accounts
Headspace Subscription
Drinks, coffee, snacks, games etc.
Weekly Catered Lunches
Free massages from professional massage therapists
Universal Paid Parental Leave
Diversity and Inclusion
We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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