Learning and Development Specialist Job Vacancy in Openpay Group Phoenix, AZ – Updated today

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Company Name : Openpay Group
Location : Phoenix, AZ
Position :

Job Description : About the jobOpy USA is part of the Openpay Group Family (ASX: OPY). We are a global, diversified payments fintech with b2b and b2c solutions that are highly differentiated. We provide customers with a flexible, flat fee, very low cost BNPL alternative that is significantly fairer and more transparent for borrowers, in-store, online and through the Openpay App. Available in Australia, New Zealand, and the UK, we are launching in the US where we will help people pay smarter pay for the things that matter most: from healthcare to pet care, from remodeling and maintaining a home, to education and buying and maintaining a car and more. In doing so we’re changing the way people pay, for the better, and we’d love you to join us in our mission. You will have a rare opportunity to join both an established business – one with over 500,000 active customers and 3,400 participating merchants – while at the same time getting to be part of something brand new as we stand up our US business to supercharge our growth.As a result of growth, we are now seeking a Learning and Development Specialist to join our US Customer Success & Engagement team. The Learning and Development Specialist will be responsible for Training of Employees, Partners, and Merchants. They will review training materials for accuracy and quality.About the Opportunity:The Learning and Development Specialist role is to plan, conduct, and administer training programs for Team Members, Partners and Merchants to improve their skills and knowledge. This person will assign, track, and report on training results.What you’ll be doing: Manage the Learning Space, training calendar, including Learning Management SystemDevelop or oversee the production of classroom handouts, training materials, job aids and participant guidesDeliver Training workshops, lectures, and webinars as well conduct post-course surveys.Assist in the creation and development of various learning programs and training experiencesWelcome new hires to the business and conduct orientation sessions and assign relevant eLearning coursesPartner with business leaders or operational department heads to conduct performance and needs analysis to recommend and implement appropriate learning interventions to address skill gaps and provide feedback to managementWorks with instructional designers to ensure that deliverables are reviewed for quality assurance prior to implementationPerforms other job-related duties as requiredThe Team you’ll be joining: Being part of a growing Fintech means you’ll need to be self-starter with high energy, motivation and focus on achieving targets. You’ll crave the unknown and be excited by the opportunity to challenge yourself every day. As we grow, we change, so you’ll be flexible, willing to evolve as our systems and processes do. Always tenacious, you’ll relentlessly pursue opportunities and will be quick to bounce back if you encounter a setback. Most importantly, you’ll be kind. Our team appreciates each other and supports each other, so you’ll want to be part of that team spirit.We offer:The opportunity to be part of a rapidly growing, global fin-techA supportive workplace cultureGenerous paid parental leave entitlements for both primary and secondary careersA range of Flexible working optionsYear-round learning and development opportunitiesA health and wellbeing program401(k) with matching contributionsDental Insurance, Health InsuranceGlobal recognition programYou should apply if: Proven track record in designing and facilitating training programs in classroom and virtual environmentsExperience in the application of instructional design, curriculum design, and adult-learning principlesExperience working with call centersExcellent interpersonal and communication skills (oral and written), professional demeanor and presentation. Including active listening and ability to convey information clearlyA self-starter who takes ownership of assigned projects and shows commitment to the job; ability to work independentlyStrong project management skillsUnderstanding of the payments industry; healthcare knowledge preferredMinimum of 3 years or more in the Training and Education spaceLive in the Phoenix, AZ areaIf you like the sound of us, we’d love to get to know you!Opy USA is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We are committed to providing a working environment that embraces and values diversity and inclusion. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. If you have any support or access requirements, we encourage you to advise us at time of application.Opy USA will not accept emails, phone calls and CV’s from recruiters. We’ve got this!Job Type: Full-time

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