Assistant Reception Manager Job Vacancy in 100 Wardour Street London W1F – Updated today
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Full Details :
Company Name : 100 Wardour Street
Location : London W1F
Position :
Job Description : 100 Wardour is full of history and has been at the centre of the social scene in Soho for years! Previously the home of legendary Marquee Club and Floridita, 100 Wardour Street has been transformed into a stylish Bar and Lounge, on the ground floor, open from lunch to late night cocktails, and a glamorous basement restaurant and club. An exciting destination for dining and drinks! From lunch meetings, to the we host live music five nights a week, we are truly part of the vibrant heart of Soho.
We are currently looking for an Assistant Reception Manager, who will work closely with the Reception Team and all departments in order to ensure costumers expectations are met and delivered from the very start of their experience to the moment they leave our venue.
Your key duties & responsibilities would include:
To be responsible for running lunch/dinner service, prepare table allocations and ensure that cloakroom/reception is ready at all timesTo ensure all guest interaction is professionally handled, understanding the philosophy of “the first impression”To take reservations correctly and with the respect of the policies when necessaryTo ensure clear communication between reservations and reception teams as well as an effective communication to all other departments, informing them of costumers’ bookings, needs & complaintsManage the front desk by receiving incoming calls, greeting and attending guests’ needsTo mentor/train staff through leading by example and support recruitment process in creating an outstanding candidate’s experience
To look after reception appearance and presenceUnderstand relevant H&S legislation and the implications on the business, taking action as requiredCost control and financial budgeting alongside the Senior Reception and Reservations Manager
We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include:
Industry leading pay
Discount in all of our restaurants – 40% off all day, every day
Exclusive discounts and cashback options at a range of retailers and cinema tickets at great prices courtesy of LifeWorks App
50% off PureGym membership
Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have 6 hourly sessions with a trained Counsellor for free
Access to WeCare – a solution designed to support your mental, physical, social and financial wellbeing. You will have access to 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance plus much more
Healthy, free and tasty meals when working
Employee of the Month Scheme
Long Service Awards
28 days paid holiday a year, which increases to 30 days with length of service
Best in class training – including management development to help you progress quickly
Access to our training platform D&D Connect with resources to develop your skills and knowledge
An optional paid day each year to give back and volunteer
Refer a friend scheme
If you are interested in discussing the Assistant Reception Manager role further, please get in touch with us without delay!
INDHOTEL
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