Client Delivery Manager Job Vacancy in Quacquarelli Symonds Melbourne VIC – Updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : Quacquarelli Symonds
Location : Melbourne VIC
Position :

Job Description : QS Quacquarelli Symonds is a global leader in higher education services. We are the data analytics, performance insight provider and intelligence partner supporting university excellence across the world. Our student recruitment and enrolment solutions enable universities and business schools to connect with talented individuals that are seeking to further their academic progress and career development. Our portfolio of professional services includes consultancy, student mobility and academic partnerships management, and branding solutions.

We publish highly visible and influential rankings of international universities, including the QS World University Rankings® which reaches a global audience of hundreds of millions of people. QS keeps growing organically, through acquisition and by recruiting top talent across key regions.

QS is proud to be a fair and equal organization where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.
About the Role

We are seeking an outstanding Client Delivery Manager based in Melbourne, Australia. The Client Delivery Manager receives, manages, and delivers on client requests as well as manages client relationships and retention by driving internal initiatives.

Key responsibilities include:

Deliver client requests by the agreed deadline and in adherence to quality levels.
Ensure contractual agreements for reporting, email and SMS marketing and technology-related services are met.
Adhere to prescribed processes, procedures and protocols and assist clients in understanding and following the same.
Assist clients with their requests and supply material to ensure they are maximizing conversion, enrolment, and insight opportunities.
Assist the client with the implementation of new products and services.
Assist clients with their forward planning of campaigns that are delivered by QSES. Involve internal stakeholders at the appropriate time of planning or execution.
Listen to feedback supplied by the client regarding the quality of services provided by QSES and drive service improvements.

The ideal candidate will have:

Demonstrated ability to manage deadlines.
Able to interpret qualitative and quantitative data and derive meaningful insights.
Demonstrated ability to, clearly and confidently, communicate via all channels including conducting presentations and chairing meetings.
Demonstrated ability to problem-solve individually and as a collective group.
Strong emotional intelligence, and ability to empathise and connect with internal stakeholders and clients.

A few things that make QS a great place to work include:
Competitive package.
Flexible work.
Vibrant social environment and multicultural, multinational culture, strong team spirit.
Focus on welfare – global wellness team, Calm app and EAP, mental health first aiders, diversity, and inclusion initiatives.
Strong recognition and reward programs – peer recognition platform, quarterly and annual awards, annual bonus scheme.
Support for volunteering in charities.

Are you ready to elevate your working skills and experience? Click the ‘Apply Now’ and you are one step ahead to an awesome career!

This post is listed Under  App Development
Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company