CRM Executive Job Vacancy in RevoU Indonesia – Updated today

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Full Details :
Company Name : RevoU
Location : Indonesia
Position :

Job Description : As a fully distributed company, our entire team works remotely, so you will have the chance to be based anywhere you will want. We work on WIB (GMT+7) timezone.
At RevoU, we are on a mission to transform the state of higher education in Southeast Asia, and together with it, the lives of millions of people.
We are building a more effective alternative to traditional universities and vocational schools, rethinking how education should serve both students and employers’ needs in Indonesia’s booming digital economy.
Working hand in with industry leaders, top companies and learning scientists we develop together the most effective programs to deliver the learning that today’s job market needs. We obsess about our students’ success and are relentlessly driven by unlocking each of our student’s full potential, regardless of their background.
In the short span of two years we have already helped hundreds of students transform their careers, with thousands more waiting to start their journey with us in the upcoming months.
As a CRM Executive, you will be required to plan, develop, and improve our CRM strategies to increase the conversion rate.
More specifically, you will:
Plan, develop, and improve automation flow and email content to increase the conversion rate
Analyze data to identify key opportunities to improve the performance
Personalization of each customer lifecycle to deliver more personalized emails based on the user segments and drive up the conversion rate
Constantly review email performance to advise the business on CRM performance and provide fact-based recommendations.
Plan and execute email campaigns and new automation with Junior CRM
Work closely with other departments to create a CRM strategy that works across the board
Assist with overall strategy and initiatives to boost the loyalty program
Understanding key customer needs and addressing these
Requirements:
Have experience with lead generation business
Strong analytical & problem-solving skills – good with data and able to come up with practical solutions
Proven track record of executing successful CRM strategies – you can showcase your experience of improving performance with your strategy.
Hands-on experience with email marketing platform – adequate with email marketing platforms and able to build advanced automation
Good copywriting skills – able to make good converting copies
Experience with loyalty programs is a plus – having experience in increasing the performance of loyalty programs will be an advantage
Consumer service obsessed – uses and loves to see how brands are communicating with customers and comes with ideas and inspiration on how we can improve our approach
Fast learner – you will be dealing with a lot of data from different sources and you need to grasp it quickly.
Data-driven mindset – proven ability to perform relevant data analyses, draw key insights, and use data to form and execute a strategy
Growth mindset – willingness to learn and improve. You are unhappy with business as usual, you are constantly looking at new opportunities to improve the efficiency and effectiveness of your work and how things are done.
Confident with your time and project management skill – You will be working with multiple stakeholders at the same time including but not limited to your team and other project owners on a daily basis. So you will need to be able to manage your time between operational tasks and continuous improvement.
Experience working in a high-paced environment that iterates on weekly or monthly cycles rather than semester or annual cycles
Passionate about education and obsessed about seeing our students succeeding in their careers: we are building a culture of people obsessively passionate about our mission and the impact we can have on the lives of millions of people
Benefits
Our first promise – the ride of a lifetime
You will be joining the company in its most exciting phase, where things will move and change at a crazy pace and where the impact you will have on the overall business trajectory will be huge. You will witness the rapid scaling of our organization from 80 of us (we were only 10 of us just one year ago!!) to hundreds of incredibly talented and diverse people in the months and years to come.
Our company growth will mean much faster career growth than other companies of similar size. Our most talented junior employees who joined us 1 year ago, are for example now in charge of entire teams, working on some of the most exciting strategic and operational topics within the education industry.
The second promise – a good place to work
We are building a company that takes the growth of its employees on the same level as that of its students. It’s our mandate to make every one of our employees perform at the maximum of their capacity so that they can do here, at RevoU, the very best work of their lives. In practical terms:
we deeply value employee appreciation and we are going the extra mile to make everyone’s work feel appreciated and valuable
we are creating a culture of transparency and radical, caring feedback. That is, of radical candor (https://www.radicalcandor.com/), keep a zero-tolerance for bad management, making coaching and mentoring one of our fundamental value, not only towards our students but also towards our employees. For a more in-depth view of the type of organization we are building, you can read some of our Founder’s thoughts on these topics (https://medium.com/swlh/employee-recognition-101-how-to-appreciate-the-work-of-your-team-s-b16f834b1267)
this translates into record- high employee satisfaction (our monthly eNPS hovers on the 70-80 range), very low employees turnover and a disproportionate share of new hires coming from our employees referrals
The third promise – you will feel proud about your work
We believe that finding a fulfilling career should be among the most important priorities in one’s life and that today’s job market offers endless opportunities to change the lives of many, for the better. You will play a fundamental role in making this possible.
And nothing will beat the sense of accomplishment once you will see that happening. Especially once you see that happening at scale.
You can see the impact we had on some of our students by reading some of their (https://www.switchup.org/bootcamps/revou#review-section) reviews (https://www.coursereport.com/schools/revou#reviews)
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These are 3 most important promises we are making to you.
If you are looking for typical ‘startup’ benefits: flexible and remote working environment (fyi – only 50% of our staff live in Jakarta), an attractive package, premium health insurance, etc => we are offering you all these benefits as well
But don’t join us for these, join us first and foremost for the 3 reasons above

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