Enterprise Systems Administrator (Vulnerability Mgmt) Job Vacancy in Unisys Bengaluru, Karnataka – Updated today

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Company Name :
Unisys
Location : Bengaluru, Karnataka
Position :

Job Description : We Believe in Better!
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.
At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.
Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs . Simply put, we believe in better lives. Join us!
Learn more about Unisys and our key solution offerings: Unisys , Stealth™ , CloudForte® , InteliServe™
What success looks like in this role:
This role’s primary responsibility will be to work on customer projects that are related to Windows, SCCM, WSUS, Linux Patching solutions and other patching technologies. The ideal candidate will possess additional skills with Qualys, and/or Tenable vulnerability management consoles, VMWare, Active Directory, SCCM and WSUS but not required. The role is expected to be able and multi-task and work on multiple projects at the same time. Characteristics that will set this candidate apart will be: Effective communication, ability to provide instruction and documentation, soft skills, team work, process oriented, positive attitude and the ability to quickly learn new skills and technologies. Unisys offers training opportunities and encourages keeping up with technology and best practices. This role is also responsible for deploying operational standards and handing off to an Operations Team for ongoing support. This role will be flexible and may require extended operational support.
You will be successful in this role if you have:
5 years relevant experience in SCCM administration, Configuration, and deployment of SCCM infrastructure (Mandatory)
Must have thorough experience in SCCM infrastructure remediation (both at client side and server end)
Must have experience in integration of automation and scripts for Server OS and application patching
Must have experience on Active Directory and Windows server administration
Must have experience in managing configuration management process
Must have experience in working with ServiceNow and execution of ITIL processes

Delivers and leads team in the delivery of Tier 2 remote hardware and software support services to clients to resolve product use and multi-product/platform problems, and/or questions relating to enterprise systems, networks and application software, as well as desktop applications that are beyond the scope of the client’s first level help desk support function.
Ideal candidate will have experience or the understanding on working on changes to 3rd party applications (Apache, Tomcat, IIS, Websphere, Web Applications)
Provides referrals and/or dispatches to other service providers to ensure that client’s service level and technical requirements are met. Interacts with clients in person or by telephone.
Answer questions about installation, operation, configuration, customization, and usage of second level remote hardware and software products.
Applies diagnostic techniques to identify problems, investigates causes and recommends solutions to correct failures.
Provides alerts and situation status information to both client and Unisys management. Coordinates critical client issues as well as new product and/or system implementations.
Monitors performance and ensures completion of operational processes including incident resolution, root cause analysis, change management, and continual service improvement in accordance with Service Level Agreements.
Prepares, approves and coordinates the implementation of technical documentation and ensures that technical and client documentation is clear, current, accurate and complete.
Identifies, develops and conducts training needs for other analysts and clients as appropriate.
May participate or lead defined projects activities. Initiates process improvements for internal and external clients.
May be required to work in rotational shifts (24×7 shifts applicable) and provide on call support if required. May function as a Shift Leader.

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