Real Time Monitoring Functional Expert/ Business Analyst Job Vacancy in Airbus Bengaluru, Karnataka – Updated today

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Company Name : Airbus
Location : Bengaluru, Karnataka
Position :

Job Description : Job Description:
Description
Splunk Monitoring Business Analyst is responsible to onboard new customers and maintain existing customers on Splunk Monitoring Platform by organizing kick off, explaining the service offer,best practices for development and deployment phases of the lifecycle. Person would be responsible to understand customer challenges/needs and able to highlight and achieve the good balance in technical delivery needs with respect service and platform capabilities and features.Good stakeholder collaboration and transparent communication is key for this role to work with diverse internal stakeholders within and outside the Splunk Monitoring Team.He/she would be part of global team present in France,UK and India
He/she shall be able to ensure high-reliability and high-availability of the features delivered with limited supervision.
We are looking for someone who could bring value to the existing team with a growth mindset.
Qualification & Experience
Engineering or IT graduate with 4+ years of experience in real time monitoring GUI building and maintenance.
Expert level:
Experience in customer relationship, training and communication
Experience in building dashboard and alerts in SPLUNK platform (any certification appreciated)
Proven track record in agile way of working
Proven record of working in Splunk Enterprise Level Implementation
Intermediate level:
Knowledge on one or more of SPLUNK Enterprise, SPLUNK ITSI, SPLUNK Enterprise Security, Splunk DB Connect, Splunk Http Event Collector,Splunk Universal Forwarder
Knowledge on JIRA, GITHUB, JENKINS and ServiceNow and ITIL processes
Work closely with the product and development team on the design of user interfaces
Must be able to work with a multilevel structure and be familiar with integrating the front end to middle layer
Provide support and troubleshooting assistance to resolve issues that arise
Reviewing epics, user stories, and workflow diagrams to develop solutions
Other/desirable:
Knowledge in Python, Powershell, Linux scripts, LDAP interface
Knowledge of French language would be appreciated
Knowledge on AWS is an advantage
Responsibilities
Work with business in order to identify where Real Time Monitoring can provide value
Provide support for new and existing reports, dashboards and alerts
Deliver training to business teams and promote standards and best practices
Collaborate with admin and developer in order to support new requirements (new source of data and advanced dashboard)
Work closely with the product and development team on the design of user interfaces
Provide support and troubleshooting assistance to resolve issues that arise
Reviewing epics, user stories, and workflow diagrams to develop solutions
Success Metrics
Success will be measured in a variety of areas, including but not limited to
KPI on the usage of dashboard delivered, availability and performance
User satisfaction and ROI
Efficiency (KPI) on demand management
Efficiency of the features in terms of standard and reusability
End user satisfaction and advocacy
The role will have the following key outputs:
Identify and propose new business opportunities
Contribute to extend the coverage of the platform to deliver new features
Comprehensive and world class DevOps capability including ways of working, tools and centre of excellence
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Group India Private Limited
Contract Type:
Permanent Contract / CDI / Unbefristet / Contrato indefinido
Experience Level:
Professional / Expérimenté(e) / Professionell / Profesional
Job Family:
Information Mgmt and Digital Technology
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

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