UX Designer Job Vacancy in Prudential Singapore – Updated today

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Full Details :
Company Name : Prudential
Location : Singapore
Position :

Job Description : Prudential’s purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.
At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that you can shape, an inclusive workplace where everyone’s ideas are valued and a culture where we can thrive together. Our people stay connected and tuned in to what’s happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.

The UX Designer will be part of the Experience Design Team within our Customer Division and responsible for designing awesome experiences and ground-breaking solutions to reimagine the insurance industry and transform the way we interact with our customers.

Reporting to the Head of Experience Design, you will be a key team player to realise our purpose to ‘help people get the most out of life’.
Support the overall direction and strategy for the Customer Experience function through UX Design
Collaborate closely with cross-disciplinary teams of business stakeholders, designers, copywriters, product managers and developers
Understand the business and the customer needs, problems and goals
Use data and research insights provided by the Customer Insights team to guide experience design solutions
Distil complex processes into simple, clear and focused solutions
Contribute to strategy development and definition of key features of aesthetically pleasing and intuitive solutions (responsive web, native apps, in-person and tele experiences) for our customers, partners and agents
Map user flows, create wireframes and interactive prototypes to effectively communicate end-to-end experiences, interaction models, and design ideas
Collaborate with external vendors and ensure the defined UX / UI style guides and principles are followed
Gather and integrate user feedback for ongoing improvements
Manage multiple, complex projects in parallel in a fast-moving environment
Participate in workshops to facilitate co-creation, alignment, and understanding to determine our users’ challenges, improve and optimise processes, and help uncover ways to ensure the value of our solutions are made clear
Help establish governance and monitoring processes to promote brand adherence, consistency and quality across customer experiences and channels while remaining flexible and open to new ideas

Qualifications
BA or BS degree in a design-related discipline such as Visual Communications Design, Human-Computer Interaction Design, Industrial Design, Visual Arts, Graphic Design
Demonstrable proficiency in industry-standard design and prototyping tools (especially Figma and also Axure, Adobe Creative Suite, Invision, and Sketch)

Work Experience
6 to 9 years of relevant design experience with min. 4 years as a UX Designer
Strong design portfolio of own work
3 to 5 years of experience in the financial services industry, preferably in insurance, is an advantage

Personality Traits
Exceptional eye for visual and interaction details
Strong interpersonal, communication and presentation skills
Excellent analytical and creative problem-solving skills

Competencies
User Experience Design
User-Centred Design
User Research
User Testing
User Persona Creation
User Flow
Wireframe
Prototyping
Responsive Design
App Design
Stakeholder Management
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

This post is listed Under  App Development
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