Salesforce Service Cloud Administrator Job Vacancy in Ferratum Gurgaon, Haryana – Updated today
Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : Ferratum
Location : Gurgaon, Haryana
Position :
Job Description : Multitude is an international provider of digital financial services, building a financial ecosystem that transcends the hassle of physical banking and complicated financial transactions into a paperless, borderless, and real-time experience for our customers. The foundation of our ecosystem has been laid through profound experience since 2005 in providing data-driven digital financial services globally.
As a global thinking company, we are proud of our diversity and currently employ people from over 30 different nationalities and walks of life. We support employee interests, hobbies and goals both inside and outside of Multitude because we understand that happy people make happy employees!
We are looking for a dedicated Salesforce Administrator who can work with a fast moving and global team to deploy innovative solutions for analytically-drive, omni-channel customer engagement on top of Salesforce across our entire customer base. A Salesforce Administrator must be a creative and critical thinker, a collaborate and motivated team player, and have a passion for innovating and developing technology. He/she will iterate quickly and deliver in a fast-paced and agile environment with an attention to detail
Responsibilities:
Help define business process requirements for the implementation design on the Salesforce.com platform;
Resolving production support tickets, treating logged issues, managing users and coordinating escalations as necessary;
Create and manage all aspects of users’ security; profiles, roles, permissions, and sharing rules;
Perform tasks as needed to monitor corporate adherence to standard processes and compliance with corporate policies;
Configure Salesforce maintenance request;
Prepare and execute data migrations;
Document knowledge base articles and system process flows;
Develop a training program for the Salesforce rollout.
Competencies:
Ability to work on multiple simultaneous projects and work collaboratively with a small project team;
Support and train end-users;
Collaborate with cross functional teams including Business Stakeholders and IT;
Remain current with Salesforce releases and evaluate and recommend new feature and functionality where feasible;
Willingness to participate in Trailhead courses, obtain Salesforce certification(s) and eager to learn new technologies and take on additional responsibilities;
Ambitious, highly motivated team player committed to delivering outstanding customer support aligned with Business Systems initiatives.
Requirements:
2+ years of experience delivering Salesforce application technical services (custom objects & fields, flow, process builder and validation rules, page layouts, reports & dashboards etc.);
Experience with data tools like Data Loader and Talend ETL preferred;
Experience with Jira and Confluence preferred;
Experience with data management with focus on attention to detail;
Excellent written and verbal communication skills with the ability to work across the organization with users at various levels of application proficiency;
Experience in Agile delivery preferred;
Salesforce Admin or Advance Admin certification.
We offer:
Company share matching program
Access to LinkedIn learning with over 8000 courses
Possibility to work from home and from the office
Online classes with fitness instructor
Working in a fast-growing international finance company
Opportunities for growth, the realization of own ideas and further training
Professional and attentive environment
Challenging projects
Possibilities for career development
Friendly atmosphere and supportive team
This post is listed Under  Administration
Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company