Intake Coordinator/Medical Records Specialist Job Vacancy in Lark Management, LLC Las Vegas, NV 89106 – Latest Jobs in Las Vegas, NV 89106

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : Lark Management, LLC
Location : Las Vegas, NV 89106
Position : Intake Coordinator/Medical Records Specialist

Job Description : Integrity, flexibility, empathy, and excellence are our company values. They motivate us to keep a vibrant company culture that comes through in all we do. Everyone who fits well into our company culture does these things:
· This company values your feedback and constructive criticism regarding management, administration, and company policies and procedures. Let your direct supervisor know when you have input.
· Pair your complaints and criticisms with solutions.
· Instead of saying some version of “that’s not my job” when someone asks you to do something, try some version of “let me see if I can help.” We love delegation and job descriptions too, but it makes for a better workplace when your teammates show a sense of excitement about supporting one another.
· It’s especially important to tell your supervisor when you feel overwhelmed, stuck, or in need of training or professional development.
· When conflicts or problems arise in the workplace, be solution-focused and action-oriented. Don’t cry over spilled milk. Don’t fan the flames of gossip or hearsay.
· If you have difficulty with your peers or direct reports, try to resolve it one-on-one without gossip or consult with your supervisor about how to proceed. If you have difficulty with your supervisor, consult with our human resource employee support line about how to proceed.
· We aim to cover you in your absence, and we’d like you to do the same for others, including days off and lunch breaks.
· Take the time to understand how our business works.
· Seriously read this job description in depth because … we mean it.
· And for the catch-all statement: you must be a team player and prepared to help out with any given function on daily basis.
Function of the Lead OA/Medical Records Specialist:
This is a combo role which means you’re responsible for a few different things that don’t normally go together. We are rapidly expanding so we’re hiring more and more staff every month. To combat the issues that arise with this amount of change, we need a new level of management to assist with ensuring administrative tasks are completed on time and accurately. Hence, you! You’re responsible for overseeing the schedules and assisting our Office Administrators when they need it. They’ll come to you with a problem, and you should do your best to solve it before bringing the Office Manager into the mix. You are also going to oversee some of our more complicated scheduling aspects. Use your experience to manage these swiftly and help train other admin staff to help out as needed. Lastly, you are going to be needed for coverage when any Office Administrator or our Office Manager is out of the office.
And now for the combo part of this position! This position is also responsible for knowing client charts through and through and to make sure the Company is in compliance with best practice as well as accreditation and licensing standards. We work as a team but it’s your responsibility to notify the appropriate teammates when charts don’t meet certain criteria. Discrepancies will most likely be noticed in the chart audits you will be conducting for all departments. We like to ensure that charts are being created and maintained according to policies and procedures so it’s your job to be checking in on that. Our administrative department is responsible for creating charts and updating them when a client’s demographic information changes. Our medical and clinical departments are responsible for seeing clients and inputting progress notes and assessments. Your job is verifying that all of these things are occurring on time, accurately, and in accordance with best practice standards.
You will also be responsible for sending and receiving requests for information, so with an agency our size you’ll need to be highly organized to keep track of all clients. Our providers, clinical and medical, may be requesting to see documents from a number of other entities, such as other doctor’s offices, previous therapists, or the client’s school. Since we work with the state and the county we will also receive requests from a number of outside organizations. So along with requests from other doctor’s offices and new therapists we will receive requests from government agencies. It’s your job to know what to send to who and how to respond to these requests all while being under a time crunch since the requestor will most likely be following up daily until they receive what they want.
Why this job sucks:
Did you read the overview above? Go back and reread it with the knowledge that you’ll be the first person in this position so you’ll have to come up with a lot of this on your own. If that scares you we may want to part ways now; if that excites you, please keep reading and apply as soon as you’re finished!
On top of all of that, you’re going to have to do this job and still try to make friends in the Company. Naturally your position can be looked at as being the tattle tale; you’ll have to embrace that and figure out a way to do this job without making people feel that way. The upside here is that the entire QA department suffers from this so you’ll have teammates that have been around the block and figured out their own unique way to deal with this stigma.
10 Reasons you should quit your job and work here anyway:
1. You like getting rewarded for solving big problems.
2. You think it sounds exciting to be a part of a growing company that puts quality before quantity and is changing the mental health system and the lives of children and families.
3. You think measuring outcomes is important and that our key outcomes are legit:
# of psychiatric hospitalizations, # of psychotropic medications, # of runaways
4. You think being relaxed and friendly at work should be normal.
5. If you think our policies and procedures aren’t as fresh as this job description, it’s cool because anyone with a good idea can influence our policy.
6. When it comes to diversity, you think companies should value the inherent, unique perspectives and insights, not the checkboxes on the demographic form.
7. Our company has grown quickly and wisely such that there are positions and departments we don’t even know we need yet.
8. You want to work in a company where executives and owners take responsibility for their mistakes.
9. You’re tired of boring holiday parties and are ready to have fun for free.
10. You think all companies should offer vision, dental, and health insurance; life insurance; paid holidays and time off; and access to a host of other voluntary benefits as part of their total compensation package like we do.
Job-Specific Duties and Responsibilities:
· You must work with clinical, medical, and administrative leadership to ensure external customer service (i.e., with clients, parents, referral sources) is embedded in each site’s culture, including identifying opportunities for increased customer service.
· We need you to keep everyone on the same page with referrals so conduct a regular huddle with your supervisor and clinical leadership to make sure all steps are being met in a timely fashion, problem solve extraneous circumstances, and brainstorm ways to get our clients through the referral process quicker so we can begin treatment.
· We expect you to maintain a detailed daily log of referrals, including information about acceptance.
· Organization is key in this position. You’re expected to maintain a detailed tracker of all referrals and where they are in the process. Anyone in the company should be able to open your tracker at any time to see exactly where we are in the referral process in real time.
· Use your knowledge to develop solutions that will improve referral patterns and make the sites more efficient in scheduling intakes in a timely fashion. Once this is developed, present it to your supervisor for implementation across all sites.
· Stay up to date on our contracts so we’re following all referral guidelines. Things can change at any time so stay flexible and help guide referral through the ever-changing processes.
· It behooves us to have a single point of contact that interested parties can contact to get or give information about Healthy Minds. You’ve been selected to be our liaison to other clinics and providers, existing and future referral sources, and other community resources to establish and maintain rapport with them.
· Building relationships with referral sources is one of your most important tasks so you’re probably wondering why it’s so far down in the list. The answer is simple: the relationships won’t work for us if you aren’t able to stay organized to report back on progress.
· When you hear a complaint about our intake and admission policies and procedures, always inform your supervisor and make sure 1 of 2 things happens: 1) the person’s good idea is implemented and the person learns of the change, or 2) the person understands the reason why things are the way they are.
· As part of the intake process, you will be responsible for gathering and recording historical information into clients’ charts. Learn what is clinically appropriate to be entered into a client’s permanent health record; stick to the facts.
· Sometimes referrals don’t follow the process as smoothly as you’d like. There are a lot of moving parts you’ll have to reach out to and keep track of. In doing so, you’ll have to create weekly notes in the charts of those difficult referrals to show the work you’ve done to get them into our care.
· We need you to be on the same page as service delivery regarding policy, procedure, and improvements, so please touch base with them regarding miscommunications and misunderstandings. They get the brunt of the frustrated phone calls so do your best to make their lives easier by helping where you can.
· Process all discharges from time of referral to end of treatment.
· Create and maintain tracking system to manage all requests for information
· Guard all patient information by verifying requestor type and release requirements in accordance with HIPAA guidelines and company policy
· Handle all confidentiality breaches within the company following appropriate policies and procedures
· Utilize Electronic Medical Records to complete all requests for information; save the environment and go green!
· Process all requests for information in a timely manner and in accordance with company policies (if you don’t like these policies, please propose a new one!)
· Staff requests with each provider to inform what information must be disclosed and to ask what addition information they’d like to provide
· In most cases providers can write a summary and submit that but there are some instances where full records must be disclosed, providers will need to be educated on the difference
· Produce requested information in a timely manner and in accordance with company policies (again, if you don’t like them… propose a change!)
· Gather records from collateral resources based on client type.
· Notify appropriate teams when documentation is outdated or expired and follow company policy and procedure to update.
· Create an internal requesting system so providers can request records from existing or previous treatment providers without making the process cumbersome on the providers or administrative staff
· Monthly administrative chart audits to ensure timeliness, completeness, accuracy, and reliability of charts
· Send monthly clinical chart audits to clinical leadership team and ensure timely response
· Complete medical chart audits in accordance with best practice standards and send percentage to medical leadership team to perform additional audits
· Conduct random checks on charts by running reports and flagging charts for further review or possible discharge
· Attend meetings and/or trainings to keep abreast of industry and regulatory changes related to position functions
· Manage the discharge process for all clients across programs
· Send warning and discharge letters as dictated by company policy
· Run reports to ensure active charts are receiving services and close applicable charts once the discharge process is complete and all policy and procedure requirements have been met
· Ensure all reporting systems are showing matching names and numbers for discharged and removed clients each week
Assigned Reports:
· Daily Referral Report
· Weekly Discharge Report
· Monthly Clinical chart audit report
· Monthly Medical chart audit report
Qualifications:
· 1 year of medical records experience or sufficient knowledge in the field
· Effective, efficient googling skills
· Leads by example, team player attitude, and shares our values – integrity, flexibility, empathy, excellence
· Knowledge of the DSM and basic mental health terms will make the job more interesting and make you more successful
· Awareness, sensitivity to, and respect for cultural variation and the power of personal values and biases
· Ability to remain calm and courteous in the face of rudeness and disrespect
· Ability to discuss personal and financial matters with providers, clients, and/or their representative
· Competent with Word, Excel, internet-based programs, and customized databases
· Ability to predict the future. Not really but you have to be able to identify warning signs for when something is likely to go wrong and then generate and implement solutions.
· Ability to consider multiple perspectives and alternate explanations when problems arise
· Ability to identify pair problems with solutions along with alternative solutions when you don’t get your way
· You have to be able to prioritize and get things done
Job Type: Full-time
Pay: $18.00 per hour
Benefits:

401(k)
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday

Ability to commute/relocate:

Las Vegas, NV 89106: Reliably commute or planning to relocate before starting work (Required)

Experience:

Medical records: 1 year (Required)
Health Information & Records Occupations: 1 year (Required)

Work Location: One location

This post is listed Under Jobs in General Category

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company