COMSEC Systems Administrator / Systems Analyst Job Vacancy in Communications Security Establishment Ottawa, ON – Latest Jobs in Ottawa, ON
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Company Name : Communications Security Establishment
Location : Ottawa, ON
Position : COMSEC Systems Administrator / Systems Analyst
Job Description : Reference number: RF-5111Closing Date: 2022-03-31About the JobCommunications Security Establishment (CSE) is Canada’s national cryptologic agency. Unique within Canada’s security and intelligence community, we employ code-makers, codebreakers, and secure system creators to provide the Government of Canada with foreign signals intelligence (SIGINT), as well as cyber security services (Canadian Centre for Cyber Security). CSE is the national hub for cyber operations to defend Canada and advance national interests. We provide technical and operational assistance to federal law enforcement and security agencies.We’re looking for passionate people from a diverse range of backgrounds, who will thrive working in an open-minded environment and value the different perspectives of others.Our Unit has three distinct Operational areas that perform independent functions to deliver Communications Security (COMSEC) services to the Government of Canada, International partners, and Canadian Industry. The team member is responsible to:As a member of a COMSEC Service Desk team:Provide first-line support to Government of Canada clients for cryptographic devices, keys and solutions via phone, email, or onsite presence.Provide second line COMSEC related support to clients: diagnosing, analyzing, and correcting problems, providing informal training on applications, equipment, and computer systems.Process client-submitted requests and registrations.Perform asset-and record management of COMSEC products for national oversight.Monitor the health of systems and applications. Review system efficiency and effectiveness, analyze information, identify, and correct problems, or where necessary escalate to 3rd level support technical specialists.Liaise with international partner agencies and cryptonet authorities in resolving multi-lateral COMSEC implementations.As a member of a COMSEC Production team:Provide centralized sovereign cryptographic key material production and electronic distribution services in support of Government of Canada secure communications.Manage and distribute all foreign key material for use within Canada.Manage, administer, and operate mission specific COMSEC equipment and systems to support the movement of cryptographic key to and from national and international clients and partners.Establish and maintain international interoperability with Allied partners.As a member of the COMSEC Account Operations team:Manage all incoming and outgoing shipments of COMSEC equipment on behalf of the Government of Canada.Manage the National COMSEC Equipment Reserve to support immediate operational needs within Canada.Administer and manage the CSE Industrial COMSEC Account in support of contracts established between Canadian Departments and their Industrial partners.Provide equipment destruction services on behalf of Government of Canada clients.All three teams:Review system efficiency and effectiveness, analyze information, identify, and correct problems, or where necessary escalate to 3rd level support technical specialists.Participate in maintenance and upgrade activities of full suite of COMSEC devices authorized for use within Canada.Provide subject matter expertise to project initiatives.Manage user accounts and authorize access to equipment and services.Create, maintain, review, and disseminate instructions, SOPs, and FAQs.NOTE: If selected, you will be placed on the team that best suits your qualifications and interest. Feel free to express interest for a specific team in your application or at the interview.Salary Range: UNMA-06 level: $80,746 – $93,951 per yearLocation: All jobs are in Ottawa, Ontario. For more information on location, please visit the following link: https://www.cse-cst.gc.ca/en/culture-and-community/life-cse/where-we-work. These locations meet current accessibility standards.Language Requirements: Various language requirements (English Essential or BBB/BBB)Area of selection: Open to Canadian citizens.Required QualificationsYou must clearly demonstrate in your application how you meet these required qualifications:EducationYou must have either one of the following:A University degree or a college diploma* in a field related to the position, such as (but not limited to) Computer/Systems Engineering, Engineering, Computer Science, Information Technology, IT Security.-OR-An acceptable combination of education (professional certification*) in a field related to the position (as above), and relevant experience.*The educational program must be recognized in Canada and you must be able to provide proof of education credentials. Students graduating within the next twelve (12) months are eligible to apply.ExperienceWe are looking for people with experience in one or more of the following areas:Experience providing software application support and training to internal and external clients.Recent** experience in operating systems and/or software applications in a networked, multi-user environment.Experience working with or responding to IT service requests from clients.Experience reviewing and/or contributing to technical documentation.Experience working in a multidisciplinary team environment.**Recent is defined as experience within the past two (2) years.Competencies?Technical competencies IT User Support / Help DeskApplies his/her in-depth technical knowledge of a specific application, system or business process to support users who have questions or who are experiencing difficulties, errors, or system failures and to keep the IT environment functioning efficiently, effectively and securely.IT Service Management ProcessesKnowledge and ability to implement the methods, practices and policies governing the design, development and use of the IT support processes designed to keep the IT environment functioning efficiently, effectively, and securely.Knowledge of Information TechnologyGeneralist’s knowledge of all areas in IT, including but not limited to: Software Application Development, Database Management, IT Security, IT Architecture, System Administration.Behavioural competenciesCognitive Thinking Skills Responding to challenges with innovative solutions, products, or services by questioning conventional means, using intuition, experimentation & fresh perspectives; understanding, analyzing, synthesizing, and relating complex information and abstract variables.Working in a TeamDemonstrating effective interpersonal skills & working cooperatively and effectively within & across organizational units to achieve common goals.Interactive CommunicationCommunicating in a compelling, honest, persuasive, effective and articulate manner, thinking about who you need to communicate with, ensuring the message is clear, understood & consistent with CSE objectives.Leadership competenciesAchieving ResultsDeliver on commitments through actions that reflect personal accountability, sound judgement, decisiveness & business acumen.Integrity, Respect & AwarenessCreate and promote a culture of integrity, transparency, fairness & respect. Recognize one’s own areas of personal and professional strength as well as areas for development & is committed to continuous learning to enhance self-awareness.Asset ExperienceExperience in COMSEC.Application ProcessWho Can ApplyYou must be a Canadian citizen, be eligible for a Top-Secret security clearance and be willing to comply with CSE’s own security policies and standards.Security RequirementsYou must have no criminal record. The screening process involves asecurity interviewpolygraph testpsychological assessmentbackground investigation covering a minimum of your last 10 years history, including credit and financial verifications.How to ApplyYou may submit your candidacy online by selecting “APPLY” at the bottom of this page.If you cannot apply online or have a disability preventing you from applying online, please inform us by contacting us prior to the closing date of this selection process. CSE offers an assessment process that will accommodate any reasonable measures required to enable you to be assessed in a fair and equitable manner. Those measures are available to all candidates for further assessment. Related information received will be addressed confidentially. If you may need such accommodation, please advise us.CSE is an Equal Opportunity Employer. We’re committed to a diverse and representative workforce, an open and inclusive work environment and we encourage candidates to self-declare as members of the following designated employment equity groups: Women, Indigenous peoples, Persons living with disabilities (including learning disabilities, developmental disabilities and all other types of disabilities), and Members of visible minority groups.What to ExpectThe process will be conducted in the official language of your choice.A test will be administered to candidates who successfully pass the application review. It will be used as a screening tool. Make sure to check your spam/junk mailbox regularly for notification of the test.Interview(s) will follow for candidates who are successful on the test.References (2 supervisors) will be requested from candidates who successfully complete the interview stage.Candidates will be required to complete the security assessment. More information regarding this process can be found on CSE’s website.The entire selection process – tests, interviews, security investigation – may take more than one year to complete.If you are deemed to be unsuccessful in the assessment process for this particular selection process, you may reapply in twelve (12) months.Additional DetailsIf you do not meet all technical competencies, you could be considered for an underfill appointment (if during the assessment phase of the selection process, a candidate has not demonstrated the required proficiency level for some of the technical competencies of the position but has demonstrated the potential to develop those competencies through specified training and/or development, an underfill appointment could be considered. The candidate would be appointed at one level lower than the substantive level of the position.) In which case, an individual development plan will be established, depending on your qualifications and experience.Training and DevelopmentAt CSE, we are proud to offer an inclusive and supportive working environment that encourages open minds and attitudes. As an organization that values and nurtures talent, we’re committed to helping you fulfill your potential. With comprehensive training and development opportunities, tailored to your needs and the requirements of your work, we’ll enable you to flourish in your role and perform to the best of your abilities.AppointmentsDeterminate and indeterminate appointments will be used to staff positions of permanent or temporary tenures within CSE. All appointments have a one (1) year probation period.Operational RequirementsOvertime and standby duty may be required.CSE EmploymentCSE is a separate organization and is not subject to the Public Service Employment Act (PSEA). We have our own values-based staffing regime and as such, have the flexibility to determine qualifications for positions and how these qualifications will be assessed in a selection process. In other words, CSE has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.CSE is committed to the principle of equity in employment. We are committed to building a workforce that reflects the diversity of Canadians and to creating an open and inclusive workplace. We encourage you to voluntarily indicate if you are part of one of the groups targeted by employment equity: women, Indigenous people, people with disabilities (including people with learning disabilities, development, or any other type of disability) and members of visible minorities.Covid-19 UpdateIn our ongoing efforts to keep our workplace and communities healthy, CSE continues to closely follow guidance from provincial and federal public health authorities (Public Health Agency of Canada (PHAC) and Public Service and Procurement Canada). While some work has started to resume from the workplace, many of our employees continue to work from home during these unprecedented times.VaccinationAll employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.We thank all applicants for their interest in CSE. However, only those selected for further consideration will be contacted.Job Type: Full-timeSalary: $80,746.00-$93,951.00 per yearSchedule:8 hour shift
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