Risk Management Assistant Job Vacancy in City of Hamilton Hamilton, ON – Latest Jobs in Hamilton, ON

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Company Name : City of Hamilton
Location : Hamilton, ON
Position : Risk Management Assistant

Job Description : JOB ID #: 18616
Risk Management Assistant
Corporate Services
Legal & Risk Management Services
Wentworth County Courthouse, 50 Main St. E
NUMBER OF VACANCIES: 1 Full-Time Regular
UNION/NON-UNION: Non Union Management Professional
HOURS Of WORK: 35 per week
GRADE: 2
SALARY/HOUR: $30.728 – $35.940 per hour
Note: See appropriate Collective Agreement or the Non Union Salary Range for details.
STATUS/LENGTH: Full-Time Regular
Job Description ID #: 6990
Vaccine Verification – As a condition of employment you are required to provide proof that you are fully vaccinated or provide proof of valid exemption satisfactory to the employer prior to your start date. You must acknowledge and agree to comply with any future vaccine policy requirements as an ongoing condition of employment at the City of Hamilton.

SUMMARY OF DUTIES
Reporting to the Manager, Risk Management Services (RMS), the Risk Management Assistant will provide administrative support in a confidential claims and insurance environment, including the co-ordination of administrative activities inside and outside the RMS office, responding to all forms of public and internal inquiries, and tracking progress of outstanding issues. The Risk Management Assistant will handle multiple assignments simultaneously with a minimum of supervision and carry primary responsibility for ensuring office adherence to RMS policies and procedures.
GENERAL DUTIES
Provide direct administrative/clerical support to the RMS Manager and RMS office in a prompt, effective, and confidential manner.
Receive and answer inquiries from the public, staff, elected officials, other departments, lawyers, and insurance company representatives.
Primary monitoring responsibility for the RMS general inquiry telephone line and RMS general inquiry e-mail address.
Inputs electronic data into confidential Riskmaster claims system in accordance with office procedure.
Document and maintain confidential hard claims files, RMS electronic claims system, insurance policies, and other historical information to ensure that complete and accurate records are available.
Primary responsibility for hard file storage, including interaction with City central storage facility.
Maintain and ensure the timely processing of cheque requisitions.
Schedule appointments, arrange meetings, book facilities, organize the delivery of presentation equipment, and prepare necessary documentation for RMS staff.
Taking minutes at meetings.
Maintenance of RMS policies and procedures manual.
Assist with certificate of insurance monitoring program as required.
Assist with compiling information for insurance renewal or other underwriting applications as required.
Office Administration including mail processing, photocopying, scanning, ordering supplies, filing, etc.
Works in accordance with the provisions of applicable Health & Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupation Health and Safety.
Perform other duties as assigned which are directly related to the responsibilities of the position.
QUALIFICATIONS
Experience in a computerized business office environment. Working knowledge of Word, Excel, PowerPoint, Outlook, and database software programs. In the absence of experience, the completion of an Office Administration Program or equivalent education will be considered.
Familiarity with general insurance terms and theory would be preferred.
Familiarity with pertinent provincial legislation such as the Municipal Act, Negligence Act, Highway Traffic Act, and Insurance Act. Familiarity with general insurance and legal terms.
Experience in a computerized environment. Working knowledge of Word, Excel, PowerPoint, Outlook, and database software programs.
Must relate to internal contacts, the community and outside agencies in a courteous and helpful manner.
Demonstrated ability to work independently and effectively on multiple assignments simultaneously.
Possess initiative and good judgment, and the ability to maintain confidentiality.
Possess excellent verbal and written communication skills and the ability to work in a team environment.
Demonstrated ability to maintain confidentiality.
Ability to respond to inquiries from the public, staff, elected officials, other departments, lawyers, and insurance company representatives in a courteous and helpful manner utilizing strong verbal and communications skills.
Note 1: Flexibility to work extended hours when necessary.
Note 2: As a condition of employment, the successful applicant(s) will be required to obtain, satisfactory to the City of Hamilton, a Criminal Record & Judicial Matters Check at their own expense prior to beginning work in this position.
Disclaimer:
Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.
Terms:
The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
We invite you to visit the departmental webpage to obtain further information on the culture and business of this department.
The incumbent shall comply with all Health and Safety Policies and Practices for this position and the workplace.
It is the responsibility of the applicants to ensure that their application reaches Human Resources by the closing date or they may not be considered. It is also the responsibility of applicants to supply qualifications, licences and related experience relevant to the qualifications outlined above for this competition as directed. On the basis of the criteria set out above, this posting is open to all applicants
The statements made by me are true, complete and correct to the best of my knowledge. I understand that any falsification of statements, misrepresentations, deliberate omission or concealment of information may be considered just cause for discipline, up to and including termination for internal applicants and disqualification for external applicants.

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