Customer Service & Sales Executive Job Vacancy in Unnati Pune, Maharashtra – Latest Jobs in Pune, Maharashtra
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Company Name : Unnati
Location : Pune, Maharashtra
Position : Customer Service & Sales Executive
Job Description : Customer Service & Sales Executive | EarlySalary
Experience: 1.0 – 3.0 Years | CTC: Confidential | Functional Area: Customer Service | Industry: Fintech | Location: Pune, Maharashtra
About the Company:
EarlySalary is an instant line of credit to young working Indians. EarlySalary is a pioneer in introducing instant loans & salary advances and has disbursed over Rs.5,000Cr worth of loans on its platform and currently disbursed nearly 100,000 loans a month and is considered one of the largest Digital Consumer FinTech Lender in the country. EarlySalary is a series C funded start-up and has raised multiple rounds of investment from global investors including Eight Roads (Fidelity) Ventures & Chiratae (IDG) Ventures and is considered one of the fastest-growing FinTech start-ups in India. With a clear focus to disrupt the finance and banking domain, EarlySalary has built a strong team focused on build Technology, mobile platform, Risk & AI/ML models to better decisioning and real-time lending. As a full-stack lender we manage both sides of the business building better technology and products for powering our lending platform and build ML models for better risk mitigation and giving real-time decisions to our customers. Our ML & Risk Analytics Stack & Practice is focused on building a better Risk Score Card & building a high amount of automation. EarlySalary is considered one of the fastest & most automated lenders in the Industry.
https://in.linkedin.com/in/akshay-mehrotra-b671925
https://in.linkedin.com/in/ashishgoyalearlysalary
https://www.facebook.com/EarlySalary/
https://www.linkedin.com/company/early-salary/
https://www.aninews.in/news/business/business/earlysalary-celebrati…
https://www.apnnews.com/earlysalary-partners-with-ramco-systems-to-…
Skills: Persuasive Speaking Skills, Ability to Use Positive Language, Excellent Communication Skills, Self-Control, Customer inquiries, Customer Service
About the Job
As a Customer Service & Sales Executive, you will be responsible for communicating with customers through various channels like Calls, Email or Chat
What you will do:
Maintaining a positive, empathetic and professional attitude toward customers always.
Responding promptly to customer inquiries.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensuring customer satisfaction and providing professional customer support.
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What you need to have:
Experience in Customer Service & specifically calling experience is a must & should have good MS office expertise
1-3 years of Voice & Non-Voice experience in any industry, Preferred Startup/BPO/ NBFC/ Banks
Excellent Customer Service & People Attitude
Good Communications skills, Fluent English is Mandate, Regional language would be an advantage
Employment Type: Full time regular | Working Days: Mon – Fri | Work Timings: Regular Day Shift | Education:Any Graduation
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