Student Support Services Coordinator (TX) Job Vacancy in HarperRand San Antonio, TX 78233 – Latest Jobs in San Antonio, TX 78233 – updated today

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Company Name :
HarperRand
Location : San Antonio, TX 78233
Position : Student Support Services Coordinator (TX)

Job Description : HarperRand specializes in administering allied healthcare training programs for public institutions in California and Texas. We pride ourselves on providing affordable fast-paced programs that have a positive impact on the lives of the students we serve. Our team has decades of experience helping public institutions expand their program offerings and tailoring trainings to meet the needs of businesses in the local community.

HarperRand is looking to hire one full-time Student Support Services Coordinator for our team in San Antonio, TX. We are interested in candidates from various backgrounds who are looking to work for a company that is passionate about changing lives and helping build the essential workforce! We offer generous pay, health benefits, discretionary bonuses, and the opportunity to grow quickly with the organization! We look forward to receiving your application!

To Learn more about us, please visit our website at:

HarperRand

Duties and responsibilities

Supports the new student enrollment process by answering incoming student questions, provide a thorough review of program, tuition and associated costs
Delivers program information via telephone and written materials, communicating school policies, processes and procedures.
Addresses issues or concerns regarding cost, financing, dress code, curriculum, tutoring, testing procedures, enrollment paperwork information, cancellation policy, or other related items
Maintains CRM database to company standards.
Perform the functions of the job while remaining compliant with organizational policies as well as state, federal and other regulatory bodies
Participates in and suggests recruitment/outreach activities
Performs administrative tasks associated with department activities
Maintains professional knowledge in applicable areas
Travels to various locations for training and support as necessary
Assists Regional Manager of Texas the Executive Vice President of Texas as necessary

Skills

Excellent interpersonal communication skills, both verbal and written
Ability to work in an environment that is goal oriented
Customer ‘service center’ skills
Ability to maintain positive attitude while working within deadlines
Maintain professional knowledge in applicable areas
Ability to use good judgment, problem-solving and decision-making skills
Knowledge of personal computer software applications and customer relationship management database
Self-starter with excellent follow through
Must possess excellent organizational skills

Qualifications

EDUCATION: High School diploma. Related area and/or equivalent experience and training preferred
SPECIALIZED SOFTWARE OR SKILLS: MS 365 Office Suite
YEARS OF EXPERIENCE:

2+ years customer service; school admissions experience preferred
1 year of sales experience preferred

Customer Service/Communication Skills: Strong ability to talk, listen and help resolved conflicts with customers. Highly effective listening skills matched with the ability to communicate in a clear and friendly manner. When communicating in writing via email or live chat, you will need to be able to communicate professionally and use correct grammar.
Patience: Possess the ability to stay polite, even in stressful situations.
Problem-Solving Skills: Creatively manage challenges, understand available resources and assist students and employees with their issues.

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Post Tags : , San Antonio, TX 78233, jobs in San Antonio, TX 78233, Student Support Services Coordinator (TX) jobs in San Antonio, TX 78233

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