Benefit & Eligibility Software Tester Job Vacancy in Department of Human Services Salem, OR – Latest Jobs in Salem, OR

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Company Name : Department of Human Services
Location : Salem, OR
Position : Benefit & Eligibility Software Tester

Job Description : Initial Posting Date:
03/09/2022
Application Deadline:
03/23/2022
Agency:
Department of Human Services
Salary Range:
3,768.00 – 5,758.00
Position Type:
Employee
Position Title:
Benefit & Eligibility Software Tester (Operations & Policy Analyst 1)
Job Description:
Are you looking for a meaningful, full-time opportunity to put your analytical and developmental skills to use in support of the health and well-being of Oregonians? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the Oregon Department of Human Services? If you want a career that makes a difference in the lives of more than 1 million Oregonians, we invite you to apply today!
The Oregon Eligibility Program , part of the Oregon Department of Human Services (ODHS), is looking for multiple talented individuals with a passion for public service to apply for Benefit & Eligibility Software Testing Specialists/Operations & Policy Analyst 1 . In this role you will analyze defect fixes, research design documents and other resources, write test cases, execute test cases, create bugs for failed test case and communicate/coordinate testing efforts with business partners.
Considering a move to Oregon? Check out what living, working, and playing in Oregon is like .
We are hiring for eight (8) positions.
Telework or alternative work location will be considered in filling this position. The ability to report to Salem is required when business or operational needs are dependent on onsite activities .
ODHS, A place to belong and make a difference!
At ODHS, we strive to develop a qualified workforce that is representative of the diverse communities we serve. It is our belief we can achieve this through our devotion and commitment to action for anti-racism and racial equity to build and sustain an agency that truly carries itself with the core values of integrity, stewardship, responsibility, respect, professionalism, innovation, and service equity. We foster environments and teams where we all feel safe, valued, supported, strengthened, and engaged in our personal growth and the agency’s growth. “RiSE” is what we call our culture and has six elements:
Safety and well-being.
Caring and supportive relationships.
High expectations and accountability.
Equitable Treatment and Belonging.
Meaningful participation; and
Community engagement.
ABOUT ODHS Oregon Eligibility Program
The Oregon Eligibility Program (OEP) is responsible for ensuring ODHS program and policy integrity in Enterprise IT Projects and in operations and maintenance efforts. Provides equitable and holistic eligibility determinations that allow individuals residing in Oregon to receive accurate and timely determinations and connect them to community resources. We do this through engaging in understanding the needs of individuals residing in Oregon and providing opportunities for their voice to identify the problems and outcomes that we are focused on. OEP partners with agencies and provides resources, tools, supports, training, oversight, quality control, data, and direction to support eligibility determinations. OEP strives for outcomes that are supported by equity, customer service, consistency, and creating operational efficiency.
ODHS Oregon Eligibility Program Business Information Services (BIS) specializes in standards and practices of Business Analysis and User Acceptance Testing Services related to Enterprise IT solutions. Oregon Eligibility Program BIS contributes to the ODHS mission and program integrity through the following services:
Provides collaboration and strategic planning with State, Agency, Program and other related business and IT organizations regarding governance, priority and resource management of IT projects and enhancement, as related to State and ODHS Business Information Services.
Provides vendor, contract, and budgetary oversight, as directed, for some Enterprise IT projects and operations and maintenance solutions, as defined.
Design and application of Enterprise level business analytic and testing service standards and practices.
Provides centralized Business Analytic support to Enterprise level IT projects and enhancements.
Provides centralized Business Analysis and User Acceptance Testing services for the Oregon Eligibility system.
Provides scalable central BA and UAT model for other IT solutions, as defined.
Collaborates with all other agency Business Support Units (BSUs), Business Information Service units (BISs) and others to promote best practices, process improvement and increased program integrity across all Business Analytic services to bridge the gap between IT solutions and business need. Assists ODHS program policymakers to maximize strategic use of technology, while defining clarity and precision in our business solutions. Rigorous Business Analytics and system testing improve our projects, systems and increase program integrity across our Enterprise.
The ONE System processes eligibility requirements for Modified Adjusted Gross Income (MAGI) Medical, Non-MAGI Medical, Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance of Needy Families (TANF), Temporary Assistance for Domestic Violence Survivors (TA-DVS), Employment Related Daycare (ERDC) and various interfaces with internal and external systems and agencies.
What you will do:
In this role you will participate in user acceptance testing (UAT) through research and analysis of reported defects and approved fixes, supporting case documentation, use cases, business, and technical detailed solutions design specifications (DSDs); development and execution of test scripts (specific test cases, conditions, and procedures) which conform to software testing standards, agency guidelines and regulations, and which demonstrate system functionality prior to release to the production environment. Also, responsible for identifying and reporting defects found during user acceptance testing. Develop system knowledge to become a subject matter expert resource for staff on functionality, and software testing standards to validate correct program eligibility and payment results. Works independently and collaboratively with other business, system business analysts and technical staff, including coordinated testing efforts. You will work on areas of Analysis & Research, Test Case Development, Test Case Execution, Program Integrity & Delivery, and Error Management, Troubleshooting & Documentation.
This position requires a broad understanding of community public relations and of working with diverse people and issues. It demands awareness of and sensitivity to problems and interests of persons with disabilities and persons with diverse ethnic backgrounds. Employees in this position must model professionalism through all interactions at all times and promote the ODHS mission in manners that honor diversity.
Working conditions:
Employee’s work is conducted in offices and other program/partner sites. Employee has contact with a range of people including some exhibiting anger and frustration.
Telework or alternative work location will be considered in filling this position. The ability to report to Salem is required when business or operational needs are dependent on onsite activities.
Job is fast paced with high-volume demands with keyboarding computer entry and paperwork. Long periods of sitting at computer may be necessary. Ongoing emotional and mental pressures are regular conditions of this position, including the need to multitask and change priorities frequently.
This is a regular work schedule with a normal workday of 8 hours. The usual work hours will be from 8AM to 5PM. However, when in the interest of operational needs, the starting and ending times for a particular 8-hour day may be adjusted. Compensated overtime may be required. All overtime must be pre-approved by supervisor before working it.
Occasional travel. Must have a valid driver’s license and acceptable driving record or if no driver’s license, must be able to provide alternative method of transportation.
At ODHS you will:
Find connections through Employee Resource Groups (ERGs); officially chartered groups organized around shared cultural identity(ies) to support historically underrepresented ODHS employees.
Grow your career through, free leadership training, ample career pathways, and committee participation opportunities.
Enjoy work/life balance, 11 paid holidays a year, flexible work schedules, remote work options, and competitive benefits packages .
To learn more about our agency,
What you need to qualify: Minimum Qualifications
Studies have shown that women, non-binary people, and Black, Indigenous, and other people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job, and the candidate may come from a less traditional background, we encourage you to apply.
A Bachelor’s Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science, or any degree demonstrating the capacity for the knowledge and skills.
OR
Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.
You must attach a copy of your resume and/or complete the Workday Profile so we can verify your qualifications for this position.
Required: Submit a cover letter that demonstrates how you meet the qualifications and essential attributes for this position.
Successful candidates will possess the following essential attributes:
Advanced knowledge of system functionality, operational procedures and determining eligibility for one or more of the following programs: SNAP, TANF, ERDC, OSIPM, non-MAGI Medicaid and MAGI Medicaid.
Skill in being able to understand, execute, and accurately document complex test scenarios and results.
Skill to work accurately and multi-task under pressure with tight deadlines.
Skill to collaborate effectively with other team members, subject matter experts, agency personnel and third-party vendor
Skill in understanding complex system operations and analyzing unexpected system behavior.
Additional Requirements:
Successful candidates for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
How to apply:
***If you are a current State of Oregon employee, you must apply through your employee Workday profile.
External Applicants : Click on the “Apply” button and submit your application. View this video for help.
Internal Applicants (this includes Current State of Oregon employees): Apply via your employee Workday account. View this job aid for help.
You must attach a copy of your resume and/or complete the Workday Profile so we can verify your qualifications for this position.
Required: Submit a cover letter that demonstrates how you meet the qualifications and essential attributes for this position.
After you submit your application, be sure to respond to the public records request (PRR) authorization and gender identity question. This screen will come after you submit and will complete the process. If you are an employee, the tasks will come to your Workday inbox.
If you are a veteran , the task to claim preference will come after the PRR and gender identity tasks.
Veterans – For privacy reasons , please do not attach your DD214/DD215/civil service preference letter to your application or combine it with any other required document attachments. We will ask you for your documents later in the process. (Please see below in Helpful Information).
ADDITIONAL INFORMATION:
This position is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies.
Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.
IMPORTANT: Please monitor your Workday account as all communications will be sent there.
The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity.
For questions about the job duties or application process, please contact yvette.c.sather@dhsoha.state.or.us . Please be sure to include the job requisition number.
If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contact our ADA Office at DHS.RECRUITMENT@dhsoha.state.or.us .
DHS commits to inclusive excellence by advancing equity and diversity in all that we do. We are an affirmative Action/Equal Opportunity employer and encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA+ community members, and others to help us achieve our vision of a diverse and inclusive community.

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