Assistant Vice President / Vice President, Production Services Engineer, Chief Technology Organisation Job Vacancy in Bank of America Singapore – Updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : Bank of America
Location : Singapore
Position :

Job Description : Job Description:
Your background
Typically has 5-7 years’ experience in IT production support or equivalent.
Proven team player who can work comfortably in a multicultural environment
Proven ability to work independently, multitask and effectively work in a complex environment with a global team structure
Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator.
Must be pro-active, enthusiastic, flexible, results driven with attention to detail.
Experience in a large IT production support environment
Strong JAVA, SQL and Websphere skills in Linux/Unix environment.
Knowledge of Scheduling tools like AutoSys.
Nice to have working with Experience with Splunk, App Dynamics, SiteScope.
BMC Remedy
Nice to have the knowledge of PEGA
Strong problem-solving skills and attention to detail.
Strong ability to learn and apply knowledge to tasks and role
Basic understanding/exposure to ITIL/ITSM.
What you can expect
Production Services is responsible for running the day to day operations of the technology platform. Work activities specific to Production Services roles include Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, etc. The Production Services Lead identifies possible production failure scenarios, creates incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams. Identifies vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services. Creates and enhances administrative, operational, and technical policies and procedures, adopting best practice guidelines, standards, and procedures. Takes ownership of escalations and perform trouble shooting, analysis, research and resolution using advanced query and programming skills. Performs analytical, technical, and administrative work in planning, installing, designing, and supporting new and existing equipment and software under moderate supervision. Resolves complex issues. Consults with end users to determine optimal configuration of equipment and applications. Works on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Should have increased awareness and exposure to basic technical principles, concepts, and techniques. Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of a technology environment which meets current and anticipated business requirements and objectives. Participates with management in the development of technology products, service standards and development efforts that impact the client/business area. Serves as an escalation point between the client/business area and internal management for the resolution of moderately complex unresolved problems, complaints, and service requests. Provides the client areas with technology products and service alternatives that improve the production services environment.
What you will do
This job requires Production Support team member to identify possible production failure scenarios, creates incident tickets, suggest enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams. Take ownership of critical issues, enlist proper representation from other IT support teams and drive towards resolution. Work closely with all support partners. Resolves complex issues, Works on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors. Takes ownership of escalations and perform trouble shooting, analysis, research and resolution using advanced query and programming skills.
Analyst with JAVA technology proficiencies for Production Support –
Proven Experience with above in a development/production environment
Experience with ITIL Methodologies/Processes (Incident, Problem, Change, etc.)
Should have experience with Autosys.
Create and update system documentation
Responsible for the maintenance, monitoring and troubleshooting the Applications,
Requires on-call support.
Willing to provide 16X7 coverage from offshore
Disaster Recovery planning and documentation
About Bank of America
Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.
Connecting Asia Pacific to the world
Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.
Job Band:
H5
Shift:
Hours Per Week:
40
Weekly Schedule:
Referral Bonus Amount:
0

This post is listed Under  App Development
Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company