Associate Technical Lead Job Vacancy in Temenos Hyderabad, Telangana – Updated today
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Company Name : Temenos
Location : Hyderabad, Telangana
Position :
Job Description : ABOUT TEMENOS
We’re passionate about helping banks to perform better, so we solely focus on creating banking software. Temenos offers cloud-native, cloud-agnostic, API-first digital banking, core banking, payments, fund management, and wealth management software products, enabling banks to deliver consistent, frictionless customer journeys and achieve market-leading cost/income performance. Our products combine the richest end-to-end packaged country model bank functionality and the most advanced technology, helping our clients go-live faster, giving them the freedom to innovate and deliver personalized experiences.
We are technology first, with 700+ published APIs, we partner with 100+ Fintechs in our marketplace. We have been recognized year after year by Gartner, IBS, and Forrester for our award-winning solutions.
Temenos is the 4th largest European Software company, with over 3000 clients in 150 countries. We are proud of our 7500+ Temenosians working across the globe to make banking better!
THE ROLE
Product Analysis and Customer Support as the name indicates, provides 24/7 support to clients who use Temenos products. This includes either clients who are in the Implementing stage or clients who are already live on Temenos products. All support requests from these clients are handled by PACS.
KEY RESPONSIBILITIES
Understand the working of the specific product – application(s) in which expertise needs to be built through training programs including on the job training, class room training and training material available on the knowledge collateral(s).
Provide technical support for Mobile Application built using Kony Fabric and Kony Mobile application development platform.
Collaborate with Product, Engineering, Customer Success and other delivery team to resolve & manage customer issues and escalations.
SKILLS & EXPERIENCE
Bachelor’s Degree in Engineering or Computer Sciences with atleast 2 to 7 years of relevant experience in software development and Support.
Excellent troubleshooting and problem-solving skills is required.
Excellent Programming & debugging skills
Experience in Java, JavaScript, HTML, CSS.
Experience in Java, J2EE, JSP, RDBMS and Webservers
Mobile or Web development background is preferred
Experience in native mobile OS like iOS, Android or Windows is preferred.
Prior experience in Product/Application support is preferred.
Should be able to deliver 24 X 7 support to our global customer base.
WHY TEMENOS
You will work at the cutting edge of technology innovation; we challenge the status quo and are transforming banking every day.
You will experience in a fast-paced environment, ambitious team; we look forwards and continuously strive to be the best.
You will be part of a team that values integrity; we support each other and keep our promises.
You will be able to work freely, flexibly and true to your authentic self; we champion diversity.
You will be joining a global and diverse family that works together through the good times and bad; we care deeply about each other and our clients.
You will experience what we call – Temenosity!
We value applications from people from all walks of life; if you are excited to be part of our journey and want to make a real impact, we would love to hear from you.
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