Brand Technical Specialist Job Vacancy in IBM New Delhi, Delhi – Updated today

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Full Details :
Company Name : IBM
Location : New Delhi, Delhi
Position :

Job Description : Introduction
Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client’s business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!

Your Role and Responsibilities

Able to work in cross-functional teams to drive sales through long-term relationship building, converting new customers by identifying competitive advantages and increase customer satisfaction by high level of professional service.
Experience of Solutioning large system integration (SI) expert /Software support /Public Sector large bids executionetc.
Solution and subject matter expert responsible for driving the client technical agenda, account architecture, and technical sales support of Multivendor HW, SW & Infrastructure Support & Services.
Accountable for driving client satisfaction such that clients become promoters of the IBM platform.
Maintains strong platform and offering knowledge and articulates the value proposition/ROI, competitive landscape, and relevant use cases to drive sales.
Applies technical and sales knowledge to create and deliver technical proof points to assist with deal closure.

Required Technical and Professional Expertise

Strong knowledge on the Network & Security OEM Product, Service Model & Offerings:
Cisco / Juniper / Checkpoint / Fortinet / Palo Alto, F5, Radware etc.
Good knowledge & Exposure on the SW OEM Product, Service Model & Offerings:
Oracle / HP / VMWARE / Red Hat /CA / Citrix / IBM and Other RDBMS / Open Source DB / NMS / EMS etc.
Exposure to Cloud Solutions – AWS / AZURE & Hybrid Cloud Platforms.
Previous hands-on Delivery / SME Experience in Multi-Vendor Hardware / Software Support would be an added advantage.
Infrastructure knowledge in Data Center Managed Service environment Network / Server / Storage /Hardware of major OEMs and Virtualization.
Assessing client needs and architecting solutions in direct support of client objectives.
Working closely with SMEs and Sales team to provide comprehensive services pre-sales support.
Excellent presentation and client facing skills i.e. Preparing and Performing customer presentations either face to face, teleconference, videoconference etc.
Assists and participates in developing RFI, RFP and RFQ responses.
Understanding of client’s business requirements, proposing and owning technical solutions to those requirements by interlocking with concerned Architects and also different support groups and stakeholders from the delivery and sales organizations. Developing SOW (Scope of Work), SLO (Service Level Objective), SLA (Service Level Agreements), Migration & Transition Plans for recommended solutions support.
Highly skilled in reviewing proposals, providing estimates and recommending the best solutions.
Excellent Knowledge in building cost sheets for the proposed Network Services / infrastructure solution which will fulfill the requirements of the client Infrastructure.
Initiating and closing the technical, delivery and pricing approvals for the proposed solution with the respective approving authorities.
Excellent communication, interpersonal and Vendor / Partner Negotiation skills.

Preferred Technical and Professional Expertise

Relationship establishment
Generate leads and cross selling
Acquiring new customer & maintain the existing relationship
Providing end to end business solution to customer
New partner generation
Business Plans/Marketing/Awareness Campaign
Proposals, Acquiring/ assistance in new customer acquisition
Operational Efficiency: Enhancing Margins.
Verify prices, margins/Negotiate with Principal/customer for better price
In time / prompt collections
Responsible for defining service and support solutions.
Achievement of Sales Target with enhanced net margin

About Business Unit
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBM
Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

About IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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