Business Analyst II-OCE Digital/SFMC Job Vacancy in Novo Nordisk Bengaluru, Karnataka – Updated today
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Full Details :
Company Name : Novo Nordisk
Location : Bengaluru, Karnataka
Position :
Job Description : Are you enthusiastic about understanding the business and bringing attention to key business challenges? Then we might have the right position for you.
About the department
Global IT India is a team of 600+ highly skilled IT professionals located in Global Business Service (GBS) Bangalore. The strategic objectives of Global IT India are to support growth in a cost-effective manner and provide flexible working models and to enhance focus on operational excellence. Global IT India provides various IT services across Novo Nordisk, the services include, system management, project management, infrastructure management, compliance management, IT security management, process management and vendor management.
The position
The position holder will be responsible to develop country specific configuration in OCE-D/SFMC. Ensure the product is aligned with relevant specifications and LoB requirements. You will provide technical support for incident management, Conduct changes in co-ordination with vendor and Monitor integration of the product to other systems. Further validate data integrity in the system as well as across integrations. Ensure high customer satisfaction followed by supporting Incidents, Problem, Change and Release Management. In addition, you will Interact with vendors and resolve operational issues and involved in documentation. Lastly ensure adherence to agreed Terms, highlight any deviations/challenges to System Manager and System owner.
Qualifications
We Expect you to hold the below skills and knowledge
Bachelors or Master’s degree in Computer Science, Information Technology, Engineering, Mathematics or related field
Overall IT experience of 4-6 years
3+ years with expertise on OCE Digital and SFMC
Should be proficient in SQL, Marketing Cloud Server-Side Java Script (SSJS) and Mulesoft Integration experience
Minimum 1+ years of experience with REST and SOAP API
AMP script and HTML knowledge
Good to have Salesforce Marketing cloud certification – Admin and/or Email Specialist
Good to have Marketing cloud developer and Mulesoft certification
Good to have experience in troubleshooting, problem solving, maintaining, and supporting SFMC
Ability to collaborate and communicate with external parties
Ability to represent NN in relations with users and external stakeholders
Comfortable working with different countries across multiple time zones
Excellent communication skills written and orally in English
Good interpersonal skills
Working at Novo Nordisk
At Novo Nordisk, decisions and actions are based on their positive impact on society, the environment and on their potential to generate a profit. That makes for a responsible culture with a healthy and engaging working environment.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.
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