CCE (Customer Care Executive) Job Vacancy in C.B PRIVATE LIMITED Azadpur, Delhi, Delhi – Updated today
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Company Name : C.B PRIVATE LIMITED
Location : Azadpur, Delhi, Delhi
Position :
Job Description : Customer Care Executive (Female): – This job is “Work from Office”__**Should be good in English Speaking & Hindi for PAN India Customers.__**Job Responsibilities__**conducting customer satisfaction surveys to understand what areas of the company’s services need improvementscatering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolutioncurating streamlined email and social media communication mediums for offers, updates and much moredealing with customer issues and churning out an easy-to-follow solutionmanaging payment and delivery of customer ordershelping customers choose the right product for their requirements and budgethandling customer concerns and complaints in a timely mannerinforming customers of upcoming promotions or dealsestablishing a positive rapport with all clients and customers in person or via phoneforming reports based on customer satisfaction statistics and helping their team to develop new skillsfixing appointments based on the availability of customers and clientsinteracting with customers to ensure they have a desirable and shareable experienceJob Types: Full-time, FresherSalary: ₹11,072.00 – ₹25,314.00 per monthBenefits:Cell phone reimbursementHealth insuranceProvident FundSchedule:Day shiftEvening shiftMorning shiftNight shiftSupplemental Pay:Overtime payPerformance bonusShift allowanceEducation:Higher Secondary(12th Pass) (Preferred)Experience:Technical support: 1 year (Required)total work: 1 year (Required)Customer service: 1 year (Required)Language:Hindi (Required)English (Required)
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