Customer Success Associate Job Vacancy in Indiafilings Navi Mumbai, Maharashtra – Updated today

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Company Name : Indiafilings
Location : Navi Mumbai, Maharashtra
Position :

Job Description : As a Customer Success Associate for the organization’s strategic accounts you will be responsible for building and managing long term relationships with key customers by comprehending their requirements and offering continuous value delivery by ensuring the product is utilized to full potential by customers and sharing insights on how customer can improve his operations.Roles and ResponsibilitiesDevelop strong long-term relationships with clients to maximize share in client spendsAcquire a thorough understanding of key customer needs and requirementsExpand the relationships with existing customers by identifying needs and opportunities and proposing solutions that meet their objectivesKeep up to date with trends and developments in the industry to gain early insights into new business opportunitiesServe as the link of communication between key customers and internal teamsPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsDesired Candidate Profile:Minimum Qualification: MBA/ any graduateExposure to pre-sales/account management/Business development preferredJob Type: Full-timePay: ₹15,000.00 – ₹18,000.00 per monthSchedule:Day shiftEducation:Bachelor’s (Preferred)Experience:total work: 1 year (Preferred)Language:English (Preferred)

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