Event Management CoE_Event Manager Job Vacancy in EY Kochi, Kerala – Updated today

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Company Name : EY
Location : Kochi, Kerala
Position :

Job Description : At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Position Summary
The Event Management CoE Event Manager is to manage the entire life cycle of an event by providing theme conceptualization, event planning and management, coordinating creative designs & communication collaterals and post event activities, working with other CoEs as required
The successful candidate will be required to understand and manage stakeholder expectations and Events CoE team by building relationship and collaborating closely within the customer, Events CoE team and other EY functions.
This will include:
Support in the project management of various events carried out internally and with different GDS CoE functions
Liaise with the GDS leadership & Stakeholder group
Challenge and review performance against requirements and targets
Take responsibility for strategy alignment, overall administrative decision making
Take accountability for overall service delivery and adoption of new working model
Effectively manage the business to manage utilization and costs
Manage and grow the service in line with the customer expectation and demands
Counsellor and enabler for the regional events team managed by the events TL
Service delivery and reporting
Motivate the Team Leads, Process Champions and Associates to achieve Operational Excellence
Promote collaboration, teaming, upskilling and cross training among the employees
Anticipate challenges and establish the best workflow for seamless operation
Keep the communication channels active with biweekly/monthly stakeholder discussions
Create strategies to develop and refine current existing scope of service and align right skillset
Develop, implement and monitor strategies for the professional growth of direct and indirect counselees
Partner with various GDS teams to enhance ways of collaborating and bundling of services
Share and recommend best practices in other service lines
Establish and manage SOP, Process Documents, SLA and governance structure for various processes
Continuous evaluation of processes based on customer feedback, surveys and analysis
Explore areas to provide established support to new and existing customers
Create a positive environment for employees, stakeholders and management
Technical Skills/Tools Requirement
Essential
Application/Tools: Microsoft Office tools, CRM, SharePoint, emarketing & SAP
Knowledge on virtual event platforms like ON24, MS Teams
Experience in marketing automation tool Marketo
Experience in supporting a professional services and/or global organization
Desirable
Any certifications especially related to e-marketing, automation or management
Roles and Responsibilities
Essential
Exceptional people management, team management & administrative skills, hands-on project management experience, organization and prioritization skills, and attention to detail
Ability to quickly build knowledge about the EY business, particularly the key priorities, structure, internal and external audience, core offerings and our clients’ issues and agendas across sectors and geographies globally.
Manage multiple programs under tight deadlines and maintain attention to detail
Outstanding written and oral communications, a generous aptitude to learn the organisation’s pattern of communication and our client’s motivation
Proven ability to manage complex processes and/or projects at a global level. High level of networking, team building and stakeholder management skills
Advanced knowledge in MS Office suit, including Excel, Word and PowerPoint, data visualisation and intermediate knowledge of automation
Foster a culture of collaboration and teaming
Ability to bridge any gap between the stakeholder expectations and the GDS capabilities.
Develop and apply creative solutions to complex issues. Assert own ideas, gain support and commitment from executive level stakeholders and mobilize others to act
Gather stakeholder feedback to generate meaningful, actionable information that helps drive change and event improvements
8+ years of total event management experience in professional services or similar industries
Sunday – Thursday working week (MENA Region) with Friday/Saturday off
Desirable
Broad understanding of the firm’s Service Lines and a detailed understanding of the Practice for which this position is responsible for
Acting with a sense of ownership and urgency
Ability to work effectively in a fast-paced, multitasking environment
Ability to utilize strategic thinking skills and work to collaborate with fellow team members on best practices
Strong customer focus and effective use of consultative approach with clients
Knowledge and Skills Requirements:
The role requires an agile candidate who can manage several concurrent activities with strong multitasking, prioritization, organizational and time management skill
Communication
Excellent communication skills; both verbal and written
Ability to present in a confident and convincing manner
Understand the audience and communicate accordingly
People and team skills
Proven skills in people management, client relationship and stakeholder management
Foster an environment of collaboration and teaming
Counselling the team leaders and team
dentifying career path for the team based on the skills, aspiration and roles
Administrative and organizational skills
Proven administrative skills and expertise
Project management/coordination experience
Team player, collaborative and approachable in nature
MS Office tools including Outlook, PPT, Excel, Word
Prioritization, planning and prompt delivery
Proactive, self-starter and quick learner
Flexibility
Respond well to deadlines and work outside of normal hours when required
Manage multiple projects at the same time
Ability to work in a dynamic environment and respond accordingly
Customer handling
Handle stakeholders, customers and management in an international environment
Demonstrate highest level of professionalism
Able to interact with senior management
Positive, collaborative and solution oriented
Expectation management
Technical skills
Tool administration including CRM, database, webcast, SharePoint and email platforms
Basics of trouble shooting in laptops especially for video and audio settings
Culture
Promote culture of teaming, collaboration and professionalism
Strive for highest performing team rather than individual silos
Live values with high level of ethics and code-of-conduct
Adapt to the new environment that includes learning and un-learning
Aspirational to build career with learning and networking
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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