Manager, Associate Engagement Job Vacancy in SAKS OFF 5TH.COM New York, NY – Updated today

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Full Details :
Company Name : SAKS OFF 5TH.COM
Location : New York, NY
Position :

Job Description : Location NEW YORK, New York, United States
Category Human Resources
Job Opened February 28th, 2022
Education Bachelor’s Degree
Job Number 220001AT
Job Type Full Time
Remote No
job description
Saks OFF 5TH is the premier online luxury off-price destination. Through its website and app, Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices. The company is reimagining traditional off-price with a digitally-native model focused on customer experience.

What This Position Is All About:
At Saks OFF 5TH we have created a newly formed Associate Engagement team focused on providing a best in class associate journey for all associates. This role will be a key contributor to the success of making Saks OFF 5TH a Great Place to Work! In this role, the Manager, Associate Engagement, will be responsible for owning the entirety of our associate onboarding process, from the moment an associate accepts their offer to when they feel fully immersed into our Saks OFF 5TH culture and all onboarding is complete. Giving a positive onboarding experience is key to setting up our associates for success! If you are passionate about providing a first in class onboarding experience to associates from all areas of the business, this role is for you!

Who Are You:
Outstanding written and oral communication
Exceptional customer service focus
Ability to build strong working relationships with all stakeholders
Excellent attention to detail and organizational skills.
Strong facilitation skills preferred
Highly results-driven individual with a strong prioritization skill, and creative problem-solver
Work independently at a fast pace, with a strong personal commitment to meet tight deadlines
Problem solver: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully
Advanced experience with Google Suite and Microsoft Office
Is creative and passionate about creating a great associate experience
3-4 years of HR related experience

As The Manager, Associate Engagement you will:
Revamp our current onboarding process with the lens of providing a best in class associate experience including:
Our Pre-Onboarding experiences
Orientation and Day 1 experience
Onboarding and Week 1, First 30 Days and First 90 Days Experience
Project manage the entirety of the onboarding process end to end
Support the technical access portion of onboarding ensuring all associates have all correct access and supplies to be successful
Partner with Associate Insights to design, deploy and maintain Onboarding and Exit Surveys. Utilize data received to make appropriate onboarding enhancements
Partner with HR Ops, Learning & Development and Legal to ensure a seamless compliance process within onboarding
Partner with HR Business Partner team and key business stakeholders to develop appropriate onboarding plans per business unit
Support our Voice of the Employee Surveys including deployment, data analysis and action planning
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying. Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.

This post is listed Under  App Development
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