Manager Business Operations – Administrative Services Officer Class 6 Job Vacancy in ACT Government Health Canberra ACT – Updated today

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Full Details :
Company Name : ACT Government Health
Location : Canberra ACT
Position :

Job Description : Manager Business Operations – Administrative Services Officer Class 6 (Job Number: 020V0)

Description

Directorate
Canberra Health Services

Branch
Infrastructure and Health Support Services

Section
Facilities Management

Position Number
16299

Position Title
Manager Business Operations

Classification
Administrative Services Officer Class 6

Vacancy Type
Temporary Full-time

Vacancy Length
Six months with the possibility of extension

Location
The Canberra Hospital, Garran ACT

Base Annual Salary
$90,099 – $103,117

Contact Officer
Loretta Bettiens 0434366673 loretta.bettiens@act.gov.au

Closing Date
3 March 2022

Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind
Under current Public Health Emergency Directions all Canberra Health Services staff are required to be fully vaccinated against COVID-19.
In order to be eligible for employment with Canberra Health Services you will be required to provide evidence of vaccination against COVID-19 by way of a Vaccination Certificate or provision of an authorised exemption, for consideration. Please ensure you include this information with your application documentation.
POSITION OVERVIEW

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website: https://www.health.act.gov.au/
Infrastructure and Health Support Services, a division of Canberra Health Services, are responsible for:
Capital project delivery.
Facilities Management.
Domestic and Environmental Services.
Food Services.
Sterilising Services.
Security Services.
Fleet Management.

The Infrastructure and Health Support Services, Facilities Management (FM) Branch have a dedicated team that covers a diverse range of functions. The Branch is responsible for planned and reactive maintenance, asset management, minor works upgrades, utilities and contracts and leasing for the Canberra Health Services property portfolio across the ACT.
FM are committed to attracting and retaining people with the right skills, knowledge and behaviours to ensure we can deliver on our vision and mission.

We support the ongoing education and development of all our people. Our goal is to develop our people so that they continue to have the right skills to help us meet our vision and deliver on our strategic objections. We believe in supporting each member of our team to grow their own skills and knowledge which they share with their team and the wider community that makes up the CHS Portfolio.

The Manager Business Operations reports to the Director of Business Operations and will undertake activities to support the delivery of planned and reactive maintenance, and repairs, of satellite Health facilities located across the Territory.
This position reports directly to the Director of Business Operations and works in close liaison with other directors and senior staff in the Facilities Management Branch, the broader CHS Directorate, and other Directorates.

Supervising Responsibilities
ASO4 Administrative Services Officer (1 FTE)
ASO3 Administration Support Officer (1 FTE)
ASO2 Call Centre Administration (1 FTE)
DUTIES

Reporting to the Director of Business Operations, and working closely with other FM and IHSS staff, the position will be responsible for:

1. Management of the FM administration team, inclusive of mentoring, performance management, business continuity, training, and professional development, and ensuring they are delivering a high level of administrative performance, support and customer service.
2. Coordinate administrative support across all areas within FM including, but not limited to:
a. Provision of secretariat support at Governance meetings.
b. Tracking TRIM correspondence to and from the IHSS Executive office.
c. Management and updating of the FM leave planner.
d. Development and management of the FM training register and providing support in the application, approval, and coordination of training requirements.
e. Management of the RAPID and IAM induction process for IHSS inductees and companies.
f. Coordinating and managing reviews and updates to all FM procedures and processes to improve business operations and efficiencies.

3. Manage the FM administration inbox, including the development and oversight of processes relating to responding to enquiries, raising work orders, processing invoices, filing service reports, processing timesheets, etc.

4. Coordinate Corporate Plan Reporting across FM and other IHSS business areas, ensuring information is presented to the EGM in a timely and efficient manner, and that key data is distributed and reviewed with stakeholders across IHSS to develop business improvement activities and processes where required.

5. Develop and maintain the FM SharePoint Site and relevant information including information and links available on the CHS intranet and internet sites.
6. Review and maintain the IHSS SharePoint site and relevant information including links available on the Canberra Health Services intranet and internet sites. This may also include working with stakeholders to improve productivity with the use of the IHSS SharePoint Site.

7. Analyse and provide advice on report on both across FM service and divisional specific performance reports (finance). Develop and implement systems to improve the quality of relevant data across the Division. Identify trends in data and identify and address areas in need of improvement.

8. Undertake other duties appropriate to this level of classification which contribute to the operation of the section.
ABOUT YOU

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are particularly encouraged to apply.

Behavioural Capabilities
1. Well-developed leadership qualities, including the ability to inspire and motivate others to achieve goals, identify and develop the potential in others, and assess and address future workforce and capability requirements.
2. An organised approach to work, managing competing priorities with a high degree of drive.
3. High level resource and budget management skills to implement operational efficiencies.
4. Adaptability and flexibility to accommodate change.
Position Requirements/Qualifications:
Highly Desirable:
Experience in Microsoft SharePoint.
Experience managing budgets and financial reporting requirements.
Note: This is a temporary position available for six months with the possibility of extension. Selection may be based on application and referee report only.
Prior to commencement successful candidates will be required to:
Undergo a pre-employment National Police Check.

• Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to – https://www.accesscanberra.act.gov.au/app/answers/detail/a_id/1804.
WHAT YOU REQUIRE

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience:
Your statement of claims against the selection criteria should summarise how your skills and experiences would enable you to fulfil the responsibilities of the position. It is therefore in the interests of candidates to present their application in a way that demonstrates significant outcomes associated with each of the criteria, as well as the capabilities and behaviours that underpin them.
Proven experience in leadership and management of staff to support and achieve business goals and objectives through sound management of human and material resources.
Proven ability to manage competing priorities and problem solve to achieve a high-quality customer service and team-oriented work environment.
Demonstrated understanding of key performance indicators, data collection, analysis, preparation of reports, data quality management and the use of data to drive improvements.
High level written and oral communication skills, including the ability to liaise, consult and negotiate with stakeholders and reports, submissions, and correspondence.
Demonstrates understanding of, and adherence to, safety and quality standards, Work, Health and Safety (WHS) and the positive patient experience. Displays behaviour consistent with CHS’s values of Reliable, Progressive, Respectful, and Kind.

HOW TO APPLY / OR WANT TO KNOW MORE?

Applications must be submitted through the e-recruitment system. Applications must include a copy of a current resumé, and
A response to the selection criteria under “what you require” in no more than four pages.
Where possible include specific relevant examples of your work.
CHS Contact: Loretta Bettiens 0434366673 loretta.bettiens@act.gov.au

Job: General/Administrative
Salary Range: 90,099.00 – 103,117.00
Contact Name: Sheree Seibold
Contact Email: sheree.seibold@act.gov.au
Closing Date: 03/Mar/2022, 6:59:00 AM

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