Operations Officer – Agri Job Vacancy in CSB Bank Bangalore Urban, Karnataka – Updated today
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Full Details :
Company Name : CSB Bank
Location : Bangalore Urban, Karnataka
Position :
Job Description : Operations Officer – AgriMFT3845
Retail BankingBangalore – Brigade Road
Required Experience
1 – 2 Years
Posted On
28 Jan 2022
Basic Section
No. Of Openings
1
Grade
NA1
Designation
Others
Closing Date
15 Feb 2023
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Financial Inclusion And Agriculture
Sub Org Unit 3
FI & Agri – Karnataka
Sub Org Unit 4
Others
Sub Org Unit 5
Others
Sub Org Unit 6
Others
Country
India
Geographic Zone
South
State
Karnataka
City
Bangalore Urban
Worksite
Bangalore – Brigade Road
Worksite Code
9
Skills
Skill
SOURCING
BUSINESS ACQUISITION
AGRIBUSINESS
AGRICULTURAL LENDING
AGRI FINANCE
CROSS SELLING
RETAIL
RELATIONSHIP MANAGEMENT
PORTFOLIO MANAGEMENT
BUSINESS ACQUISITIONS
Minimum Qualification
GRADUATE
CERTIFICATION
No data available
Working Language
ENGLISH
Job Description
Sourcing of new customers for Agri and MSME business
Onboarding of sourced accounts
Cross sell of liability, insurance and retail asset products
1. Sourcing of New Accounts
a. Sourcing of the potential agri and MSME customers from the branch network assigned and mapped
b. Referral based activity by engaging with the existing and new customer base
c. Achievement of allocated sourcing budget in terms of numbers & value
d. Comply with the regulatory requirements for classifying the customer as per the guidelines
2. Customer Onboarding
a. Timely onboarding of new customers to bank by ensuring the defined turnaround time
b. Activating transactions in the account and service the customer on a regular basis
3. Portfolio Management
a. Every relationship sourced is to be managed by the RM throughout the life of the relationship
4. Cross Sell
a. Increase wallet-share by cross-selling & up selling
b. Seek the support of Insurance / retail loans / SME loans / other teams for cross selling
c. convert CSB accounts as primary accounts of customers
5. Others
a. Ensure consistent customer experience at all touch points
b. Be professional & courteous in communication – telephone, email, letter and in person
d. Understand products & prevailing industry practices and trends and suggest system /process changes required, to respective verticals
6. Compliance
a. Ensure KYC compliance while account opening, so that exceptions are nil and account is opened with minimum TAT
b. Ensure proper customer awareness of the features of the product so that mis-selling does not occur
7.Any other duties and responsibilities, assigned by the Bank
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