Principal Salesforce Developer Job Vacancy in NSW Government -Department of Customer Service Sydney NSW – Updated today

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Full Details :
Company Name :
NSW Government -Department of Customer Service
Location : Sydney NSW
Position :

Job Description : Principal Salesforce Developer
Permanent full time ongoing
Clerk Grade 11/12 (131,094 – 151,609 base + super)
Sydney location
The Department of Customer Service (DCS) is a service provider, regulator and central agency of government. DCS is undertaking an ambitious digital transformation of government services, underpinned by its Digital Government Strategy.
Government Technology Platforms (GTP) provides cross sector leadership and delivery of ICT infrastructure and digital service delivery reforms aligned to the NSW Government ICT Strategy

About the Role
We are currently looking for a Principal Application Developer to join our team.
Key accountabilities will include:
Design, develop, test and support OneGov core applications using Salesforce CRM technology in accordance with functional specifications of client government agencies and internal development standards and procedures.
Review customer functional specifications and plan estimate effort required to complete maintenance or development tasks.
Deploy and unit test new releases of the OneGov products into the testing and other non-production environments.
Planning and working to the plan to ensure deadlines and service levels are met in the face of conflicting priorities.
Liaise with key stakeholders both internally and externally and provide third level support for application users when required.
Contribute to simpler business processes and continuous improvement of the products
About you
To be successful in this role you should have recent commercial experience in Salesforce Community Cloud as well as experience in a similar role working in a large and complex commercial environment, along with the following skills:
Degree qualifications in IT or extensive experience in the provision of IT applications and IT service delivery.
Extensive experience in Salesforce configuration, REST API integration, Apex scripting, SOQL, Salesforce DX, Salesforce CLI and Lightning web components (LWC)
Experience in designing solutions across Salesforce’s suite of products like Service, Sales and Marketing Cloud, typically focusing on building new implementations.
Experience in implementing and consulting on the Salesforce Communities applications in a customer-facing role.
Experience in designing, configuring, building, and implementing Salesforce Communities applications, using the declarative customisation capabilities of Salesforce’s Digital Experience Platform.
Experience in set up and configuring Salesforce Knowledge Base from scratch and migration of Knowledge Base from external application to Salesforce Lightning Knowledge Platform.
Having Salesforce certifications on Platform App Builder, Platform App Designer, Platform Developer, Data Architecture, Sharing and Visibility Designer, Community Cloud, Lifecycle and Development Designer, Identity and Access Management Designer and Integration Architecture Designer is desirable.
Basic business analyst and consulting skill, including engaging business clients and capturing requirements, identifying gaps, collecting information required for Salesforce design and development.
Considerable experience in a large and complex commercial environment and delivering enterprise systems with high availability and supporting business critical services. Experience in complex digital transformation projects like moving on-premises systems and infrastructure to cloud based CRM/ERP platforms is desirable.
Ability to collaborate closely with a team of developers from different disciplines as well as business analysts. Ability to work effectively in an agile development environment, managing own tasks, taking responsibility for the quality of the software and interact with product owners and users to better define requirements and user needs.
Ability to work under high pressure and tight timeframes. Be flexible to sometimes work outside business hours in order to deliver business functionalities.
Experience in setting up SFDX continuous integration/continuous delivery and deployment pipeline using Jenkins is desirable.
Salary Grade 11/12, with the base salary for this role starting at $131,094 base plus superannuation
Based on our current Work, Health and Safety (WHS) requirements, and in line with our Mandatory Vaccination Policy, it is a condition of engagement for a role within Service NSW/Department of Customer Service that staff be fully vaccinated against COVID-19. Successful applicants will be required to provide proof of their COVID-19 vaccination status or have an approved medial contraindication certificate. Any relevant medical circumstances impacting on the ability to obtain a COVID-19 vaccination will be considered. These requirements apply to both internal and external preferred candidates and must be completed prior to commencing in the position. If you have a medical contraindication which may prevent you from complying with this requirement, please contact swathy.mohan@customerservice.nsw.gov.au to discuss your circumstances.
Closing Date: Tuesday 8th March 2022 at 9:59am
Working at Department of Customer Service
The Department of Customer Service is a great place to work! Our values of accountability, trust, service and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset
Our Commitment to Diversity, Inclusion & Flexibility
We are committed to diversity, inclusion, and new ways of working.

The Department of Customer Service serves all the people of NSW and we want to reflect that diversity in our people. We welcome and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQA+ community, veterans, carers, refugees, people in regional NSW and people of all ages. We strive to be an inclusive workplace where all our people can bring their authentic selves to work without judgement.

We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.

If you do require an adjustment during the recruitment process, please notify us on your application form or contact the recruiter via swathy.mohan@customerservice.nsw.gov.au

This post is listed Under  App Development
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