Product Designer Job Vacancy in AlMosafer Riyadh – Updated today

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Full Details :
Company Name : AlMosafer
Location : Riyadh
Position :

Job Description : Company Description
We are one of the largest travel and transportation companies in the region and currently are in the middle of a massive digital transformation within the organization.

Job Description
You’ll be creating experiences for our Activities Product team on the MENA region’s leading Online Travel Agency – Almosafer. Our Activities Product team is responsible for connecting our customers with amazing travel experiences, via intuitive and engaging digital technology – crafting complex customer journeys which are multi platform.
You will work with the team to define and deliver various user experience journeys and workflows from initial ideation to sketches, wireframes, prototypes and final UI.
You will creatively translate user needs into elegant, intuitive and effective design solutions. You’ll create interface mockups, visual designs and prototypes using best interface practices.
You will be solving customer problems across the entire customer journey, from inspiration to post-booking.
You will identify and understand customer needs, behaviors, and pain points and use this to define problem statements that inform the team’s work.
You will be expected to have a deep knowledge of our back-office systems and processes.
You will work in a fast-paced team of engineers, product managers, and product designers to deliver impactful solutions across multiple web and mobile platforms.
This role requires the candidate to be fluent in both Arabic and English. The position is based in Riyadh, however the position may require regular travel to the UAE.
Your responsibilities:
Strategic
Drive a user-centered design approach. Influence the product direction and/or roadmap through UX.
You will collaborate across teams and departments (product, engineering, marketing, etc.) and channels (call centre, retail, digital) for discovery and delivery of solutions.
You will work with OKRs to achieve ambitious objectives for the Company, and improvements of your UX & Design Chapter.
Set goals and metrics against the OKR and company KPIs. Measure and report on these goals and metrics.
Discovery
Close collaboration with product & UX lead, stakeholders and the development team to define problem statements, success metrics and facilitate a shared understanding of the solutions.
Host workshops with stakeholders to ensure alignment and that your solutions are addressing all aspects of the problem statement.
Use discovery methods such as prototyping to define and test solutions before delivery.
UX research
Work in close collaboration with UX researchers to design and execute studies that uncover user behavior and attitudes, and with a focus on solving problems, addressing our customers’ needs and identifying opportunities to create optimal user experiences by knowing our customers.
Coordinate with UX researchers and product team in planning UX research and moderating the sessions.
Discover, validate, and iterate design solutions based on user feedback through UX methods such as prototyping, usability testing, interviews, and focus groups.
Define success metrics, continuously craft A/B tests, analyze results to enable data-driven decisions, and ensuring positive impact in improving the user experience.
Deliver and communicate insights in creative and engaging presentations.
Develop and maintain customer journey (through quantitative and qualitative research).
Delivery (UX/UI/Visual)
Deliver wireframes, journeys, prototypes, visual design for our iOS app, Android app, Progressive Web App (PWA/mweb), Desktop and responsive web.
Align with various other products teams to ensure visual consistency throughout flows
Conceptualize micro-interactions and animations where necessary
Ensure design works as comfortably with Arabic as with English
You will contribute to and help to maintain our design systems ensuring UI consistency across teams of designers, multiple products and multiple platforms.
Leadership
Partner with product management and engineering leaders to ensure projects are well-defined, provide high business value, and are successfully executed.

Qualifications
You are experienced in the entire product design cycle: From UX research, wireframes and prototypes to the final design, implementation and optimization
2-3 years of experience in UX Design with a proven record of successfully shipped mobile & web consumer-oriented experiences.
You have been part of several iterations, with product teams and developers. Deep experience in designing for multi-platform, with deep knowledge on the uniqueness of design challenges on each.
Previous experience working e-commerce and in evidence-driven team.
Knowledge
Proficient in design tools (such as Sketch, InVision, Zeplin)
Proficient in prototyping tools (such as InVision, proto.io)
A strong visual design background with a deep knowledge of Google Material Guidelines, Apple Human Interface Guidelines and design systems.
Know-how in the field of research: interviewing users, setting up surveys and usability tests as well as interpreting the results
Being able to interpret qualitative and quantitative data into opportunities for improvements
Agile and Scrum methodologies.
You have a Hands-on mentality and a structured way of thinking.
Excellent communication skills.
Required languages: Arabic, English

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