Senior Class Instructor & Floor Trainer Job Vacancy in THE BRIDGE | Lifestyle Hub Abu Dhabi – Updated today

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Company Name : THE BRIDGE | Lifestyle Hub
Location : Abu Dhabi
Position :

Job Description : MOVE | SENIOR CLASS INSTRUCTOR & FLOOR TRAINER
PLEASE READ APPLICATION INSTRUCTIONS CAREFULLY – SUBMISSIONS WITHOUT CV AND COVER LETTER WILL NOT BE ASSESSED
JOIN US!
The Bridge is a new space for authentic fitness, culture, and wellness. A lifestyle destination that uniquely combines the essence of what inspires us to build our best selves.
BE A VALUABLE AGENT OF TRANSFORMATION.
We’re looking for a Senior Class Instructor & Floor Trainer (SCI & FT) is primarily responsible for leading, instructing, and motivating TB individual Members and groups in exercise activities to reach their wellness goals throughout the transformational journey.
SCI&FT is a great creator, plans unique classes, and communicates a set of moves for a class to follow. Provides innovative and TB-specific exercises during classes or workouts that are adjusted to the level of skills and fitness of the group.
Is equipped with TB Experience Procedure knowledge to provide caring and detailed advice or suggestions. Recognizes mental and physical limitations that might affect the motivation level and current approach towards workouts. With special care, gives out praise for the smallest accomplishments and mentors individuals in their life-changing experience.
Always stay focus on what matters, which is the satisfaction level of each Member. Has an authentic drive for wellness, fitness, and health as well as encourages TB Members /Teams to be the best possible version of themselves.
Turn your creative ideas into reality, breathe, and live a healthy lifestyle. Guide, support, and collaborate with cross-functional teams as well as The Bridge members to ensure success! Send us your creative CV and the Cover Letter.
| KEY RESPONSIBILITIES
| OPERATIONAL EXCELLENCE
Warmly welcomes and engages with TB Members. Supports in determining the services and needs. Takes notes of health conditions to define appropriate programs and provide suggestions.
Ensures maximum satisfaction of Members through a personalized approach and recognition while delivering requested services.
Executes different moves following trends and new techniques that are specific to TB culture, values, and mission.
Assists in the creation of ongoing in-house promotions and activities to stimulate sales and customers.
Exhibits a professional attitude, diplomacy, and an ability to handle difficult situations.
Executes gracious front desk procedures in the booking and handling of customers.
Adheres to compensation guidelines for customer complaint handling. Records and resolves complaints and involves the right managerial level to decide on the best-agreed solution.
Complies with Sport & Fitness and TB Experience Procedures.
| ADMINISTRATION
Facilitates any administrative tasks that relate to the front desk, TB tours, signing up new TB Members, and scheduling training sessions.
Evaluates Member’s personal goals, skills, and fitness level and builds personalized packages and training programs.
Monitors Members exercises and progress, improves techniques of conducted activities to enhance program’s outcomes.
Suggests and develops a strong menu of services with exceptional scientific, artistic, and aesthetic values.
Assists in any audit being carried out by Move Manager / Move Assistant Manager.
| INTERNAL & EXTERNAL CUSTOMER SERVICE
Ascertains a high degree of anticipation and maintains a Net Promoter Score as well as promotes a professional image to the internal and external Members. Monitors customer satisfaction with surveys, focus groups, and comment cards.
Develops and delivers credible, competitive, value-plus services, and classes to the customer.
Provides a clear and concise description of classes, programs, machines, facilities, and Tracks to recommend an appropriate follow-up plan.
Increases awareness of TB App, and continually suggests enrollment to potential new Members. Ensures that the digital platform is fully utilized as intended.
Performs fresh, effective programs, classes, and exercises to retain and grow customer base consistently.
Performs any reasonable task required that might be outside the job scope in the spirit of collaboration.
| SUSTAINED LEARNING & DEVELOPMENT
Attends regular staff meetings to keep up to date on all aspects of the Gym & Fitness’ operation on a monthly or daily basis.
Assists in induction and refresher training under the direction of Move Manager / Assistant Move Manager.
Supports employees during the onboarding period and assists in the execution of post-training assessments for new joiners.
Participates in TB training sessions and implements ongoing skills training to ensure service standards are being upheld.
Recommends and explains offerings across TB to Members by maintaining a high level of products, services, treatments, and program knowledge.
Consistently develops and grows sales through training, tools, and monitoring.
Maximizes opportunities for self-development to upgrade his/her knowledge and skills by actively participating in TB internal and external initiatives and App.
Suggests an enhancement of existing Experience Procedures, searches of possibilities for further growth, and efficiency of Move.
| SAFETY
Complies with all Health & Safety regulations while performing daily duties at all times.
Upholds the standards of sterilization and hygiene as directed by Law and TB Experience Procedures.
Performs routine checks on cleanliness, hygiene, and functionality of operational equipment.
Monitors proper care and professional usage of all Gym equipment.
Takes responsibility for reporting any hazard and executes required actions.
Maintains a high level of personal hygiene, seeks feedback on areas of a shortfall and supports Team in complying with the Grooming procedure.
Communicates internally needs that relate to equipment and technical service requests.
Records and updates the occurrence of Engineering and Maintenance issues.
Possesses full knowledge of emergency procedures and performs expected behaviour.
| POSITION REQUIREMENTS
| EDUCATION & EXPERIENCE
Courses in the following integrated modalities will add value to the preferred candidate. Please send any additional qualifications, interests, and experiences that contribute to your holistic lifestyle.
Candidate with Bachelor’s degree in Sports Science/Education/Kinesiology is at an advantage.
A qualified candidate should have a proven track record of a minimum of three to six years of experience in a senior class instructor and floor training role, with demonstrable results and exceptional communication skills.
Required Skills: Coaching, Outcome-Based Program Design, Team Management, Organizational, Relational & Emotional, and IT skills.
Essential Qualifications: Certified Personal Trainer, Nutrition Specialist along with a minimum of 2 other specialization/certificates (such as Transformation, Corrective Exercise, et. from NASM, ISSA, AFA, ACE, etc.), CPR/First Aid are essential.
Must have knowledge of current sport & fitness trends in the industry.
Must be willing to add value to enhance health, safety, and productivity as well as maintain TB to thrive on being a smoke-free workplace.
Passionate about Sport & Exercise Science, Holistic Wellness and keen to continually keep learning.
Experienced in being an integral point of contact for esteemed Bridge customers.
Able to guide, support, and collaborate with cross-functional teams as well as The Bridge members to ensure success.
| CORE COMPETENCIES
Integrity, honesty, flexibility, empathy, and a positive attitude.
Highly presentable, professional, confidential, but humble.
Collaborative nature, with the ability to work independently.
Outgoing, pleasant personality, with the ability to work in a diverse workplace.
Strong attention to detail.
Excellent time management skills.
Outstanding communication skills.
Advanced multi-tasking and problem-solving skills.
Productive and efficient in a paced environment.
Willing to work a flexible schedule to accomplish all major responsibilities and tasks.
Able to make administrative judgments & decisions on sensitive, confidential issues.
APPLICATION INSTRUCTION
Please make sure to include your CV and Cover letter to be assessed by our Team. Let us know why you’re the ideal person for the role by sharing the needed details in one attachment.

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