Senior Product Designer (B2B) Job Vacancy in Circles.Life Singapore – Updated today

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Full Details :
Company Name : Circles.Life
Location : Singapore
Position :

Job Description : SENIOR PRODUCT DESIGNER (B2B)

ABOUT THIS ROLE

We are looking for a passionate, driven and results-oriented individual to join us as a Senior Product Designer in our Product Design team.

You will be a great fit if you:
Love thinking through hard problems and coming up with simple solutions.Have a great sense of ownership and take pride in seeing your ideas come to life.Have an insanely sharp eye for detail, not just for pixels on a screen but for workflows and customer journeys.

Reporting to Product Design Lead, the successful candidate will be responsible for product design deliverables within our newly formed B2B department. S/he will be collaborating with cross-functional departments to ensure smooth delivery and execution of product features for our B2B clients.

S/he will take end-to-end ownership of design delivery while collaborating with business stakeholders, product managers and engineering/QA teams.

Working together with these teams, s/he will be responsible for delivering high-quality products that exceed customer expectations.

This is a group-level role which is based in Singapore.

ABOUT CIRCLES LIFE

Founded and HQ’d in Singapore — and aggressively expanding across the region since 2019 — our mission to reimagine communications for the digital consumer and disrupt the multi-trillion dollar telco industry.
We think and act as an advanced technology company: launching B2C digital telco operations and offering B2B SaaS digital transformation solutions for telcos across Singapore, Taiwan, Australia, Indonesia, and Japan.
Leveraging “Circles-X” — our proprietary digital telco tech platform, and the world’s first 100% cloud-native telco operating system — we:

Enable industry-beating customer experiences (50+ NPS, 97%+ CSAT, >4.7 app rating across iOS / Android)
Provide 100% digital onboarding, personalised digital and financial services
Offer the fastest time-to-market and delivery in the industry
Shave 70%+ of OPEX / CAPEX costs vis-à-vis traditional telco operations
Our founders and best-in-class management team combine decades’ worth of technology and telco experience, from Silicon Valley to Southeast Asia. Circles.Life’s global leadership boasts an unrivalled pedigree, spanning Tier 1 global brands building and / or investing in digital industries (McKinsey, BCG, Temasek, Bain Capital, PayPal, Flipkart, and more).
We now employ 450+ people of various nationalities across APAC, and are backed by a global array of marquee shareholders with extensive track records of investment in other innovative technology brands (Meta, Gojek, SpaceX, ByteDance): including Warburg Pincus and Sequoia.

WHY THIS ROLE IS UNIQUE

Create your own path – autonomy and freedom to define the vision of the role and be the one responsible to make it happen.

Build a legacy – play a critical role in building upon the core foundation, in a business that will transform the telco industry for many years to come.

Close collaboration with team members – play a critical role in bridging gaps and thinking through hard problems with the cross-functional departments to bring user feedback to the forefront and transform product design solutions.

10X Growth – Be part of a fast-growing organisation with ambitious plans to expand into multiple more markets and verticals, and help be the one to make it happen.

WHAT YOU’LL DO

You will:

Design user flows to solve problem statements for both customer-facing and enterprise products.

Understanding products from a design thinking perspective to craft flows and interface elements to best suit our B2B customers’ wants and needs.

Help define and contribute to our ever-evolving Design System and Strategy that lays the groundwork of transforming the telco user experience for many years to come.

Collaborate with product managers and engineers to take products from concepts to delivery. Work closely with the internal tech development team to implement high quality user interface design from solutioning to hand-off.

Conduct user journey audits and usability tests together with research, product and marketing teams to identify pain points and experiential improvements that are measurable and viable.

WHO YOU’LL WORK WITH

Product Design Lead
Product Design Team
Product Managers (B2B Delivery)
Engineers (Mobile(iOS,Android), Quilt, Webfront)
B2B Department Stakeholders
B2B Clients

WHAT WE ARE LOOKING FOR

4-7 years experience as a product or UI/UX designer with relevant experience in the tech industry.
Solid design thinking and understanding of design processes, and ability to define user problems through established research methods.
Able to distill topline strategy into day-to-day design processes and workflow.
A hustler: Able to adapt to fast-paced working environments.
Ability to empathize with your end users and customers.
Big picture thinker: Ability to communicate design decisions to team members / stakeholders and connect them to the overarching strategy.
Attention to detail: does not let important details slip through the cracks.
Experience in designing for enterprise solutions for B2B preferred.

BENEFITS

One of Circles.Life’s key missions is to build the best place to work and grow. In order to do that, we offer:
Exponential career growth & ownership – Completely own your own career and determine how fast and in which direction you grow. Being in a hyper-growth environment means having the opportunity for 10x the learning at 10x the speed; watch your role expand as the company expands.
Impact from Day 1 – Translate idea to action and help us to blaze the trial for innovative products and shake up the telco world, and beyond.
Talent Mobility – Circles.Lifers are given the opportunity to change roles internally, across functions and/or offices, through multiple structured programs (i.e. internal transfers, job shadowing or job rotation). We’ve witnessed many successful examples -e.g., from HR lead to Business Development Senior Manager.
Talent Development – We stand for a culture of continuous learning and growing. Besides structured career development paths and quarterly performance reviews, we offer monthly learning brown bag sessions, manager training and L&D budget to support development of professional interests and efforts.
Attractive Total Rewards (Salary + Equity) – We offer highly competitive salary and bonus inline with top tier technology companies, and equity for ALL employees (up to 6 months of annual salary worth for top performers). That means, unlimited upside based on company’s performance.
Benefits – Mobile bill reimbursement for all Circles.Lifers and their dependents and medical insurance. Bonus: Well-stocked pantry and monthly fun activities.
Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

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