Senior Product Manager – Digital Products Job Vacancy in 86 400 Sydney NSW 2000 – Updated today
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Full Details :
Company Name : 86 400
Location : Sydney NSW 2000
Position :
Job Description : OUR STORY
We’re embarking on the worthy ambition to help Australians take control of their money. You’ll be a key member of the 86 400 team lifting the bar on delivering more value to customers through innovative features and a transparent approach. We’re mobile first and designing for people who embrace digital and want a better banking experience.
YOUR WHY
You believe genuinely that Australians need a smarter bank and you want to be on the frontline of introducing them to it. You’ll be a guru in Digital products, particularly mobile baking apps. You get out of bed in the morning excited about building a mobile banking app that stands out from competitors on all aspects of experience both, capability and features that have not been seen in the Australian market.
This role reports to the Head of Digital Products.
HOW YOU’LL SPEND YOUR TIME AT 86 400
The Senior Product Manager is responsible for building, launching and managing end to end digital product experiences that deliver on 86 400s strategic priorities and outcomes. To achieve this you will prioritise and execute new initiatives that align to the strategy and combines the needs of technology, design, product, operations, legal, risk and compliance.
Over the next 6-9 months, this role will focus on our mobile app. After that time, you may also work across our Internet Banking channel
Support the Head of Digital Products to define the digital products roadmap based on the 86 400 strategy, and our brand and product propositions
Deliver market leading experiences that supports 86 400 brand positioning and growth aspirations – you’ll have end to end accountability from feature inception and concept origination through to requirements definition, supporting the team to deliver and test.
You’ll also ensure that business readiness activities are completed, from process design, staff communications and customer communications/marketing opportunities are identified and leveraged.
Lead 86 400s service proposition through the day to day delivery of great, reliable and consistent experiences delivering market leading advocacy
Support roadmap prioritisation aligning delivery teams and design resources
Ensure features are ready for development and can be executed to time, cost, quality and strategy
Ensure all legal, regulatory and compliance frameworks are met
Lead the delivery of changes to customers working closely with product, marketing and tech, ensuring consistent delivery of customer value.
Support day to day digital product operations including managing complaints feedback and incidents
Leverage qual, quant, customer data and expertise opinion to make timely decisions
Use a strong understanding of fintech and digital trends to inform decision making and generate new ideas that truly different 86 400
Mentor other team members
WHAT MAKES YOU TICK
You’ve have solid experience as a Product Manager and have some real wins under your belt; you like being accountable for results.
Ideally you’ve got experience working in digital financial services
You have experience managing a product roadmap, and adapting to change
You can think strategically, but you still love to get into the detail, write requirements and work with design and engineering to deliver features
You have a deep understanding of the customer and understand customer success equals 86 400 success
You can effectively manage change, and assess the impact of change on requirements and impact on delivery
Your enjoy scanning the market, customer feedback and working with others on new ideas that have the potential to change the banking landscape
You are comfortable with uncertainty and can manage conflicting priorities quickly and effectively
You’re forward thinking and can identify opportunities, and love to build these into your roadmaps
You can easily adapt to a changing environment, and maintain a high level of personal resiliency
You value team success over individual success, and meeting customers needs is at the core of what drives you
VALUES. EVERY SECOND
Customer. Customer. Customer – We put the customer’s best interests at the forefront of everything we do. We believe financial success will follow customer success.
Agile and Brave – Constantly collaborating in new ways to create something genuinely innovative.
Value Each Other – We respect everyone’s contribution, embracing a common goal and championing individuality.
Frank and Authentic – A high performing team who say what we mean and mean what we say to create a strong team culture.
Show Up – We bring our passion, positivity and sense of fun every day to embrace the challenges of changing the banking game.
If you are looking to look for an innovative company which adds value, then this is the role for you. A competitive package is on offer for the successful candidate.
Visit: www.86400.com.au
Please note: no agencies will be accepted in the recruitment of this role. We would like to take this opportunity to thank all candidates for their application. Our standard is that every candidate receives an outcome email or other written communication as a minimum.
This post is listed Under App Development
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