Senior Product Manager – Rider App Job Vacancy in Neuron Mobility Melbourne VIC – Updated today

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Full Details :
Company Name : Neuron Mobility
Location : Melbourne VIC
Position :

Job Description : Neuron is the leading shared micromobility operator in Australia and New Zealand and the company has also expanded into the United Kingdom, and, most recently, Canada. We partner with cities to connect people and places in a safe, convenient and fun way. We are driven to help the world build a more prosperous and sustainable future through new ways of moving and connecting.

Neuron launched the world’s first docked e-scooter in Singapore in 2016 and the first shared e-scooter programme in 2017. We develop our own industry-leading e-scooters, which are purpose built for sharing and safety. We also set the industry standard for technology that manages them. Neuron has launched an impressive range of world firsts, particularly when it comes to safety. We currently operate in fifteen cities across ANZ, three in the United Kingdom, and most recently have successfully launched in four cities in Canada.

The Role

You will be reporting to the Head of Product and will be the Product Manager of the Rider App. Your team will be responsible for riders’ end-to-end experience, including onboarding, payment, supply-demand matching, safety education, user profile, referral, feedback, etc. As micro-mobility is at the cutting edge of urban transportation, along with creating the most fun and convenient rider experience, you will also be addressing the city council’s safety concerns. In your day to day, you will be partnering with cross functional teams like Marketing, Expansion, Data Science, City Operations, Legal, Communications, and other Product teams to discover and deliver the overall experience.

What You’ll Do:

Partner with cities and understand customer needs to champion a world-class micro-mobility experience
Develop and own Rider success metrics and OKRs that align with the overall Product Vision and Neuron’s Mission
Work with your team to ensure the solutions are valuable to our riders or cities
Partner with business counterparts (sales, marketing, finance, legal, etc) to ensure the solutions are viable from their perspective
Communicate and evangelize Rider App’s OKRs across the whole organization
Motivate and lead the Rider App team to success
Hire and coach junior PMs
Project manage, if needed, to ensure the successful delivery of your product

What You’ll Need:

Five to eight years of experience in a product management role, ideally worked in a product squad structure with dedicated product design and engineering resources
Proven track record in executing a product idea from concept to live
Solid understanding of the Agile development process
Skilled with various data tools such as Mixpanel, Tableau, Python, SQL is advantageous
A keen interest in driving innovations in the micro-mobility space
Basic understanding of financial accounting is a plus

Our Values

Make It Happen
Drive to deliver results with the highest impact and be committed to follow through. Continuously optimise through collaboration to achieve the best collective outcomes.

Be Proactive
Take active steps and be the driver to improve things, for yourself, your team and the cities we serve. Relish the chance if this leads you outside your normal scope.

Trust Facts Over Opinion
Decisions should be evidence-based. Assess situations fairly, using reason and logic rather than unverified opinions wherever possible.

Stay Curious
Ask questions, challenge assumptions, learn from mistakes and be ready to leave behind what you thought you knew before.

Do More With Less
Both time and resources are finite. Balance your priorities and think strategically about how you can maximise your impact and the return on investment of your resources.

If you are passionate about making a real-time impact and want the opportunity to play an instrumental part in our growth story, we want you riding for our team!

Neuron Mobility is an equal opportunity employer. We are committed to making all employment decisions including recruitment, appointment and promotion decisions on the basis of business needs, individual qualifications, and merit.
The company prohibits discrimination and harassment of any kind. We are dedicated to the continued personal and professional growth of our employees. We protect all of our employees regardless of race, nationality, ethnicity, politics, sex, sexual orientation, gender identity, social origin, physical and mental disability, religion or belief, marital or domestic partnership status, family or parental status and any other status recognised and protected by the law and regulations of where we operate.

This post is listed Under  App Development
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