Senior Salesforce Administrator Job Vacancy in Milestone Technologies Hyderabad, Telangana – Updated today

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Full Details :
Company Name : Milestone Technologies
Location : Hyderabad, Telangana
Position :

Job Description : Company Overview:

Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 2,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

Job Overview:

We are looking for a Senior Salesforce Adminitrator to be a part of a growing team, supporting a key global client .
How You Will Make An Impact:
Serve as primary system administrator for our Salesforce.com environment with at least 500+ users. Manage upgrades, maintain SFDC data feeds.
Implement and maintain SFDC customizations including configurations, custom fields and objects, layouts, custom views, flows, workflows, process builder and validation rules.
Migration of Workflows, Process builders to Flows.
Assist leadership in building out reports, dashboards to help track SaaS metrics around leads, opportunities, and closed business as well as field productivity and trends.
Develop reports tracking Channel metrics to measure the contribution of Channels to the business.
Create and maintain dashboards and reports for improving forecasting visibility.
Measure top of the funnel activity to measure effectiveness of marketing campaigns and investments.
Provide day-to-day support and problem resolution, including managing bug/feature request queue, troubleshooting and escalating issues when needed, and documenting and improving processes.
Create and maintain documentation on processes, application configurations and help-related materials for users as our SFDC instance evolves.
Executes:
User Record Management
New Fields, Page Layouts & Objects, List Views
Report Type Creation, Reports & Dashboard Folders
Workflow, Assignment & Validation Rules
Flows, Workflows, Process Builder / Visual Flow
Email & Mail Merge Templates
Release Management (Deployments)
Sandbox Refreshes
Performs new release evaluations and assesses impact.
Manages all new user set-ups and deactivation, including transferring ownership of accounts/contacts/opportunities for deactivated users.
Creates ad-hoc reports to meet business requirements.
Technical support to resolve configuration defects.
What You Will Need To Succeed:
6+ years of Salesforce administration experience.
Proven track record in technology process and data management, and cross-functional collaboration.
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
Possess exceptional verbal and written communication skills as well as the ability to communicate effectively at all levels of the organization.
Handling multiple Instances and respective Sandboxes.
Our Commitment to Diversity & Inclusion:

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.
Job description is subject to change.

This post is listed Under  Technology
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