Solutions Architect Job Vacancy in Mixpanel Singapore – Updated today

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Company Name : Mixpanel
Location : Singapore
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Job Description : About MixpanelMixpanel is a leading product analytics software company, currently helping the world answer 81 million product questions every year. Our pioneering event-based tracking solution gives product teams the ability to gain insights into how to best acquire, convert, and retain their users across web and mobile platforms.Powerful, flexible, and easy-to-use, Mixpanel enables teams to learn from their user data and innovate rapidly in creating winning products. Today, we serve nearly 6,000 paying customers through seven offices globally in our quest to provide the most in-depth product analytics that everyone can use and trust.About the Customer Success TeamAs a member of the Services team, you will own and cultivate the post-sales technical relationships with our most strategic clients, to deliver on the full value of Mixpanel as a data-driven platform. You will work and consult with Implementation Managers, Customer Success Managers, Sales Engineers, and Account Executives, and a diverse array of customers to determine success criteria for customer implementations and successfully execute on technical projects and services that delight our customers.About the RoleWith your deep technical breadth and expertise in the analytics space, you will be on the front lines with our APAC clients as they build Mixpanel into a core business foundation. Whether that’s designing an analytics specification for a new iOS app with a product team at a high-tech financial institution or architecting a custom SDK for an upcoming wearable device by a leading fitness company, you’ll be the technical hero and expert consultant on all things Mixpanel and data.ResponsibilitiesOwn implementation health for our most strategic and high-value clientsAlign with pre-sales teams and consult with clients to confirm and map business goals and metrics to a Mixpanel specificationWork directly with our implementation team and our clients to design and architect successful Mixpanel pilots and production application deploymentsEngage with engineering, product management, marketing teams at customer sites to handle technical onboarding and continuously optimize Mixpanel integrationsDeliver a variety of paid technical services ranging from third-party integrations to custom data queries and visual reportsPrepare concise and accurate scoping and work summary documentsSuccessfully execute on deliverables while balancing project timelines and unanticipated issuesWork with Customer Success Managers to ensure continued and sustained value throughout the entire customer journeyBe a technical sponsor for internal engagements with Mixpanel product and engineering teams to prioritize product and systems tasks from clientsWe’re Looking For Someone Who HasComfortable with web and mobile technologies including JavaScript, HTML, iOS, Android as well as system environments including LinuxComfortable with data manipulation and data structuresFamiliar with analytics best practices across business segments and verticalsExcellent written, analytical, and communication skillsStrong process and/or project delivery disciplineBonus Points ForDemonstrated ability to write code to solve problems: proficiency in at least one programming language3 years experience in a client-facing technical consulting roleBenefits and PerksComprehensive Medical, Vision, and Dental CareMental Wellness BenefitGenerous Vacation Policy & Additional Company HolidaysEnhanced Parental LeaveVolunteer Time OffAdditional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break*please note that benefits and perks for contract positions will vary*Culture ValuesBe Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purposeCustomer Focus: Our customers’ success is our successLead Change: Everyone at Mixpanel has the capacity to make an impact on the businessResults Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiativesOne Team: We can’t win without each otherWhy choose Mixpanel?We’re the leader in product analytics and have raised $277M from prominent investors like Andreessen-Horowitz, Sequoia, YC, and Bain Capital. Over the years, we’ve seen a spike in our leading indicators—signups and weekly active users—which have directly translated to revenue growth. Recently, we secured a $200M Series C growth investment from Bain Capital to accelerate our product development, expand our reach to customers, and more. Our award-winning teams make our continued growth possible by finding creative solutions to ever-changing challenges with scaling, reliability, design, and service. Today, we’re the only company single-mindedly focused on enabling the world’s most innovative companies to use data to uncover insights about their customers to build better products.Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.Job Type: Full-time

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