Sr.Engineer – Global Inf Supp Job Vacancy in Microland Bengaluru, Karnataka – Updated today
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Full Details :
Company Name : Microland
Location : Bengaluru, Karnataka
Position :
Job Description : Additional details
Level
P1
Requirement location
India – Bengaluru
Number of Position
1
Employment type
ML
Cluster/Group
Microland Delivery
Business Unit
US
Department
Cloud – Tech Ops
Job Description
Job Description 1. Responsible for working in a mixed Windows and Unix software environment across multiple cloud platforms such AWS, Azure, etc. 2. Execute SOP based Cloud Operations level tasks in the Cloud environment 3. Monitoring, acknowledgement and ensure tickets are created, 4. Should be open to work in 24×7 rotational shifts. 5. Adhere to ITIL Process (related to Incident, Problem & Change) 6. Monitor the (health/breaching threshold limits) of the cloud resource infrastructure using Monitoring Tool Dashboard /Console 7. Troubleshoot and fix basic level issues and escalate to next level as needed 8. Ensure usage & relate Knowledge articles (KB) to tickets and improve the accuracy of KB articles 9. Work with Cloud Admins & generate & send Basic level reports 10. Raise tickets and perform basic level Vendor co-ordination tasks 11. Monitor and Run Backup Jobs and escalate to next level as required. 12. Work closely with Cloud Administrators and SMEýffs and provide inputs consistently to improve the Knowledge articles, SOP based tasks & Automation Skills Required: Technical: 1. 2-3 years of experience with Linux and Windows Server operating systems & Storage Technologies 2. 2+ years hands on experience in System Administration, Monitoring and Managed Services 3. 1+ year experience using Azure / AWS 4. Awareness of multiple IaaS and PaaS offerings of leading public Cloud providers Non-Technical 1. Good proficiency in the English language & documentation skills 2. Self-motivated, independent worker and strong team member 3. Fundamental knowledge of IT infrastructure and Operations 4. Familiarity with ITIL processes, especially Incident, Change and Problem Management 5. Desire to learn new technologies and tools and willing to share your experience with the team. 6. Basic understanding of cloud security principles 7. Flexibility to work in 24×7 shift on rotational basis 8. Ability to work in a matrixed team environment and support multiple different efforts as needed. Education and Work Experience 1. Bachelorýffs degree in computer science, management information systems, computer engineering, or equivalent experience and/or certifications 2. At least 1 year of work experience on Azure / AWS and related infrastructure technologies 3. 2 – 3 years of overall work experience in IT infrastructure / Operations 4. Microsoft Azure Fundamentals (AZ-900) certification & AWS Fundamentals are preferred 5. Microsoft Azure Administrator (AZ-103) or +91-XXXXXXXXXX Architecting Microsoft Azure Solutions and 70-533 Azure Infrastructure Solution or AWS Solution Architect or relevant certification is a Plus 6. Experience with IT service providers supporting multiple clients is an advantage
This post is listed Under Technology
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