Staff Software Engineer Job Vacancy in Uniphore Bengaluru, Karnataka – Updated today

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Full Details :
Company Name : Uniphore
Location : Bengaluru, Karnataka
Position :

Job Description : Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise.
At Uniphore, we believe companies that best understand and act on those conversations will win. We have built the most comprehensive and powerful conversational automation platform that combines conversational AI, workflow automation, and RPA (Robotic Process Automation) with a business user-friendly-UX (User Experience) in a single integrated platform to transform and democratize customer experiences across industries.
Uniphore, the leader in conversational AI, is hiring a Staff Engineer (Java/Spring) experience to join the Next Generation Platform team that will design, build and deliver a comprehensive portfolio of real-time AI services and tools to delight our customers and to boost the productivity of our engineers.

As part of the team, you will play an active role in focusing on the development and delivery of business-critical services in a global deployment. In this role, you will mentor, coach and inspire many engineers across multiple teams and functions. You will help to set the engineering culture and vision through thought leadership, inspiring examples, critical thinking, kindness and creativity.
Role:
Proven track record of success leading complex cloud-hybrid environment
Strong sense of Being an Owner, Wearing the Customer’s Shoes, with the ability to Empower Others demonstrated through clear communication and collaboration
Operational experience in complex distributed and real-time systems, with focus on real-time protocols like SIP, RTP and WebRTC
Ability to think at scale, bringing a focus on continuous delivery methodologies from design through deployment and operation
About you:
7+ years of software development experience with cloud application development
Solid experience in Java, Spring Frameworks
Experience with REST APIs, WebSocket or gRPC
Familiarity with Kubernetes, Kafka, MongoDB and ClickHouse
Strong troubleshooting experience with Debugging and Problem-Solving skills
Bachelor’s degree in Engineering, Computer Science or equivalent experience
The ability to lead, partner, and collaborate cross functionally across an engineering organization
Strong written and verbal communication skills in English
Bonus Points:
Knowledge of architectural patterns and archetypes for building distributed and federated micro-services Mastering SIP, RTP, WebRTC, streaming media or real-time communication protocols
Experience in Speech technologies
Experience with AI infrastructures and technologies
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore delivers business value using Conversational Service Automation, please visit www.uniphore.com

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