Support Engineer Job Vacancy in Amazon Dev Center India – Hyd Hyderabad, Telangana – Updated today
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Company Name : Amazon Dev Center India – Hyd
Location : Hyderabad, Telangana
Position :
Job Description : 2+ years of non-internship professional software development experience
Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
Are you looking for a challenge? Would you like to use your engineering background to join the team supporting software applications that improve the global workplace? We’re looking for talented and driven individuals to join us.
Your problem resolving skill have a direct impact on people and will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.
Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.
The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You should have expert knowledge in large scale distributed system design and engineering best practices. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
Other desired technical skills include Perl, Ruby, Python
Proven ability to troubleshoot and identify the root cause of issues.
Demonstrates skill and passion for operational excellence.
In joining our team, you’ll enjoy a competitive salary, great benefits, a creative and comfortable work environment, and the exciting opportunity to be part of a fast-paced and growing technology company. Amazon is an Equal Opportunity Employer
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