Technical Support Engineer – Video Cloud Job Vacancy in BYTECENTURE CONSULTING PTE. LTD. Raffles – Updated today
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Company Name : BYTECENTURE CONSULTING PTE. LTD.
Location : Raffles
Position :
Job Description : 1 year exp
Roles & Responsibilities
Job Description
Bytecenture’s global client ByteDance provides multimedia video cloud to world-wide users. Its video cloud is one of the world’s largest and leading video platforms, providing media storage, transcoding and streaming services. Our Client is committed to building the next generation video processing platform and the largest live broadcast network to provide an excellent experience for billions of users around the world.
The role of solution engineer requires in-depth understanding of the video cloud business architecture, helping internal/external business parties to deepen product awareness, promote product optimization, and output the best solution in combination with product capabilities.
As a technical expert, you will be working closely with client’s global video cloud R&D and engineering team to promote continuous optimization of products, tools, and processes.
Job Responsibilities
1. Responsible for the design and development of video cloud based solutions;
2. Responsible for collaborating with developers and solving the problems encountered by developers during integration with video cloud services as well as the quality issues in the production service process;
3. Responsible for management of suppliers’ demands, sorting out the issues in the integration with suppliers, promoting the development and optimization of technical specifications, and reducing service problems;
4. Have overall awareness, help establish a Quality Service (QS) evaluation system, improve the efficiency of problem handling, and effectively promote the resolution of quality and efficiency problems in the research and development process;
5. Organize structural learning points and consolidate developer handbook to form a common knowledge base for the solution team.
Job Requirements
1. Bachelor’s degree or above in Computer Science or other related majors, with solid fundamental computer science knowledge, strong logical thinking and learning abilities, and understanding of software design patterns;
2. Good professional accomplishment and self-drive, strong technical enthusiasm, able to continue learning and self-improvement;
3. Hiving excellent data analytical skills, issue identification ability, with prior experience in full-chain data collation and data-related tools;
4. Good knowledge of networking fundamentals and protocols (eg. TCP/IP, HTTP/HTTPS, etc.). Familiar with audio & video multimedia protocol, CDN distribution acceleration, RTC and other technologies is preferred;
5. Experience in project management, video cloud related experience or enterprise integration experience is preferred;
Bytecenture Technology is a leading provider of software testing technology and solutions. We are committed to providing one-stop testing and digital experience solutions for customers worldwide. Relying on leading Internet technology strength and rich industry experience, we focus on software testing, automated testing, product global performance monitoring and App digital experience evaluation, helping enterprises improve R&D efficiency, save resources and costs and increase per capita output value. Since its establishment, Bytecenture has been deeply engaged in the core fields of internet, fintech and automobile, and has accumulated rich experience through technical services, tooling platforms and solutions. Bytecenture has in-depth cooperation with many global top 500 enterprises and the world’s leading technology companies, and is the most reliable technical service partner for large and medium-sized customers.
Founded in 2012, Bytecenture is headquartered in Beijing China with branches in United States, Singapore, Shanghai, Shenzhen, and Hangzhou.
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