Unified Communication and Collaboration Operations Cloud Operations Engineer Job Vacancy in Accenture Bengaluru, Karnataka – Updated today
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Company Name : Accenture
Location : Bengaluru, Karnataka
Position :
Job Description : About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com
Project Role :Cloud Operations Engineer
Project Role Description :Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution. Manage incidents with a focus on service restoration. Act as operations support for all compute, network, storage, security, or automation incidents /requests. Manage rollout of patches and release management schedule and implementation.
Management Level :10
Work Experience :4-6 years
Work location :Bengaluru
Must Have Skills :Network Infrastructure,Unified Communication and Collaboration Operations
Good To Have Skills :
Job Requirements :
Key Responsibilities : 1 Providing support, maintenance and development of the company Cisco unified communications environments 2 Troubleshooting PSTN connectivity over ISDN, SIP and analogue connections 3 Managing of all Cisco end Points including wireless end points 4 Working on Cisco Unity Connection 5 Responding to fault management including incident reporting 6 Responsible for ensuring the stability of UC environment 7 Providing administrative and engineering support on the various UC applications
Technical Experience : 1 Knowledge of Cisco UC product range, telephony protocols and concepts of SIP, SCCP, MGCP, SRST, TEHO, Extension Mobility, QoS, RTP, PSTN connectivity 2 Knowledge of CUCM v10, dial plan/call routing issues in a complex integrated multi cluster environment, Cisco IOS H323/ISDN gateways and CUBE devices
Professional Attributes : 1 Strong analytic, problem solving, and troubleshooting skills 2 Strong operational mindset 3 Exceptional ability and motivation to solve problems 4 Excellent communication and relationship building skills
Educational Qualification : As per Accenture norms
Additional Information : 1 Cloud Certificate preferred 2 Agree to work in 247 shifts
15 years of full time education
This post is listed Under Technology
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