Administrator Others Job Vacancy in ITC Infotech Bengaluru, Karnataka – Updated today

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Full Details :
Company Name : ITC Infotech
Location : Bengaluru, Karnataka
Position :

Job Description : SPECIFIC ASSIGNMENTS:
Configure, test and implement solutions on the ServiceNow Platform in a domain separated environment

Create or Enhance ServiceNow Documentations

Develop re-usable components on ServiceNow

Participate in the design and configuration of ServiceNow costume apps

Participate in the 24/7 support of the platform

Participate in the roll out of ServiceNow in the organization as per domain separated architecture

Participate the team effort during the lifecycle of the ServiceNow Implementations

Report on the P1 incidents and participating in the maintenance of the team SLAs

Participate in the team’s stand up meetings

Engage stakeholders from different businesses

Coach the more Junior team members

Experience in customer facing roles (4+ years of experience).

Strong analytical and problem-solving skills.

Proven ability to be self-motivated and a self-starter.

Ability to work under minimal supervision.

Background in IT Service Management and IT Operations Management.

Excellent written and verbal communication skills.

Strong customer service mind-set.

Minimum of 4 years ServiceNow experience

Mandatory knowledge of ServiceNow administration in a multi-domain environment; working experience is a plus

Mandatory ITSM and ITOM module experience

ITBM module experience is desired

System Admin Certification is required

Asset Management (Nuvolo) is desired

App Engine experience is desired

Certified Implementation Specialist is desired

JavaScript and MySQL experience

English Fluency is required

4+ years of work experience in a similar function

ITIL foundation certification is required

SDLC or DevOps management experience is a plus

Advanced knowledge for MS Office applications.

Experience in big organizations and International teams

Excellent inter-personal and communication skills required.

This post is listed Under  Technology
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