Care Delivery Performance Manager Job Vacancy in NOKIA Chennai, Tamil Nadu – Updated today

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Full Details :
Company Name : NOKIA
Location : Chennai, Tamil Nadu
Position :

Job Description : Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you’ll be part of

This position is part of CNS CN BTGP PQP GC where we deliver and support our ‘Global Care’ and ‘R&D’ in Core Network organization. Our CNS CN BTGP PQP GC would deliver and support for ‘Cost management’, ‘Competence management’, ‘Process management’, ‘Report managementg’ and ‘Performance management’ as well as supporting for Business tool for Care business.

As Nokia’s growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

What you will learn and contribute to

The Performance Specialist performs data collection, generation of daily / weekly reports, analysis and problem identification in a domain of our Care delivery (Case handling for Core Network product). This would include to be responsible for new KPI definition/calculation to improve the delivery.
Individual Contributor: Operates autonomously in own subject area
Can analyze, develop and implement concepts and solutions as a subject matter expert.
Increased awareness of and involvement outside of own subject area.

Your skills and experience

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What we offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

One of the World’s Most Ethical Companies by Ethisphere
Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark
LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

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