Credit Controller Job Vacancy in Voyant Recruitment Bristol – Updated today

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Company Name :
Voyant Recruitment
Location : Bristol
Position :

Job Description : This is a rare opportunity to join a recently funded, high growth platform in Central Bristol as a new Credit Controller, with an incredible product and proposition and a well-established team & board in situ. This is a fantastic opportunity for the right candidate. The business is growing from strength to strength and there is the scope for you to grow with it. There are daily challenges, and the correct candidate will be able to establish themselves as part of the team quickly and help drive the department forward.Responsibilities· Creating and upholding payment procedures and policies that ensure timely payment.· Making outbound calls to customers.· Providing administrative support to finance team.· Keeping close watch on debtor account balances.· Working with customers to implement effective payment plans.· Producing detailed reports for management.· Reconciling accounts.· Answering incoming customer enquiries regarding billing issues, product problems, service questions and general client concerns.· Working with various customer contact channels; phone, email and live chat.· Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every communication.· Staying up to date on product knowledge and be informed of any changes in company policies.· Improving the relationship with customers in order for them to re-sign.Key Skills/Experience Required· Proven experience in a Credit Control· Proven consumer Customer Service experience· Experience of using a CRM – Salesforce, MS Dynamics, Sugar· Comfortable using MS Office Suite products· Ability to work as part of a team or independently· Friendly, flexible and organised approach to working· Good analytical and problem-solving skillsJob Types: Full-time, PermanentSalary: £24,500.00-£25,000.00 per yearAdditional pay:Performance bonusBenefits:Work from homeSchedule:Monday to FridayExperience:accounting: 1 year (preferred)credit control: 1 year (required)Debt Relief & Collection Occupations: 1 year (required)Reference ID: Voyant08

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