Customer Service Representative Job Vacancy in ekar Riyadh – Updated today

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Full Details :
Company Name : ekar
Location : Riyadh
Position :

Job Description : About ekar
ekar Mobility with an innovative car sharing and Subscription service.
The Middle East’s first and largest self-drive mobility company, ekar provides users with on-demand access to a network of thousands of carshare and subscription leasing vehicles within its ‘Self-Drive Super App’. ekar’s vision is to improve the way people consume transportation and is achieving scale by SaaS-enabling car rental and leasing companies via ekar’s Mobility OS
Requirements
Customer focus on inbound customer service center appreciated
Use of Zendesk or other customer service software appreciated
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to organize and prioritise duties throughout the day
Excellent written and spoken skills in Arabic and English; other languages are appreciated
Demonstrated ability to be adaptable and flexible with the capacity to accept change
Demonstrated problem-solving skills and willingness to participate in process improvement projects
Highly customer-focused, enthusiastic, and results-oriented, with an ability to effectively manage multiple tasks and priorities in a calm and structured manner
Attentive, diplomatic, and team player
Benefits
Training & Development

This post is listed Under  App Development
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