Engineer – Workplace CC Job Vacancy in AstraZeneca Chennai, Tamil Nadu – Updated today

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Company Name : AstraZeneca
Location : Chennai, Tamil Nadu
Position :

Job Description : JOB TITLE : ENGINEER
CAREER LEVEL: C2
Leverage technology to impact patients and ultimately save lives
Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you!
ABOUT ASTRAZENECA
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.
ABOUT OUR IT TEAM
It’s a dynamic and results-oriented environment to work in – but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Shape your own path, with support all the way. Diverse minds that work cross- functionally and broadly together.
ABOUT THE ROLE
This role is for a world leading Pharmaceutical company which operates in over 100 countries and is headquartered in the United Kingdom. The candidate is expected to work as a Engineer for a large infrastructure support and maintenance function, spanning several continents.
Core Skills
The Engineer should possess the required skills
Administration of Cloud Storage (e.g. Box.com), SharePoint Online/OneDrive.
Ability to fix during the Migration of collaboration tools.
Assist in designing, planning and managing the data migration process.
Work with authorities and project team to identify, define, collate, document and communicate the data migration requirements.
Work across multiple functional projects to understand data usage and implications for data migration.
Knowledge and experience with Box.com cloud storage SaaS, including administration & app support.
Knowledge and experience with SharePoint Online/ OneDrive/Team technologies & application support.
Knowledge in PYTHON is added advantage.
Microsoft Certified IT Professional.
Microsoft desktop applications support experience.
Any Past SharePoint/OneDrive/Teams data Migration Experience using Mover Tool.
MS Office 2016, and the version lifecycle of these products
Exchange O 365 suites of products deployment and migrations
Exchange O365 account administration fixing
Exchange calendar/shared folder permissions and delegation.
Perform/create queries and user account
Migrations – Mailboxes, Public Folders, User Profiles
Microsoft Azure administration – adds moves, and changes
Fix/resolve called out Help Desk issues relating to O365
Manging MS teams & Fix/resolve the real time issues
Conferencing, Zoom & VC, Solstice, 22miles Infrastructure Management (Server OS-Update/Patches) cloud migration
MS teams rooms & Surface rooms Infrastructure Management (Server OS-Update/Patches)
Workplace webinar Infrastructure Management
Zoom License Management – Account Creation/Removal/SSO Enablement
Zoom New Update Validation
Zoom Client software mass deployment
Zoom Webinar Scheduling
Zoom Usage/Utilization Reports
VC-Devices (Hardware) Management / Issues
VC-Call Quality Status and Monitoring / Issues
VMR Account Creation / Scheduling and Management
Hybrid VC Calls using Cisco CVI – Monitoting / Management /Issues
Solstce Pod Monitoring /Configuration / Issues / Asset Management
Solstice Client/Pod Upgrade (Firmware Upgrade)
Solstice Client/Pod Client from Software store)
Solstice Cloud Migration
22Miles NuC Monitoring / Management / Configuration / Issues
22Miles Player Ugrade(Firmware) to Latest Versions
22Miles Infrastructure Management (Server OS-Update/Patches)
22Miles SaaS Migration – Cloud Migration Activities
RMS-AMX Infrastructure Management (RMS Servers / OS-update/ Resource Profile)
RMS-AMX Devices(Hardware) – Monitoring / Configuration / Issues / Asset Management
TechSAC Proces for VC/SmartIT
Surface Rooms
MS Teams Rooms
Workplace Webinar
Skills and Capabilities
Essential
Operational experience in remote management of devices using remote support tools.
Resolution of Incidents to the required SLA’s.
Experience with using Knowledge articles and documented SOPs to resolve tickets.
ITIL Knowledge on Change, incident, and problem management. Must be strong in interpersonal communication and should have handled Priority issues and customer call and partner concerns.
Able to grasp and understand new technological trends / concepts.
The person must have demonstrated strong commitment to teamwork
Must possess good problem solving and communication skills.
Desirable
Depth level of Experience in end-to-end Client state management with respect to managing Incidents, Problems, changes and capacity Problems, changes, and capacity management aspects
Multi years of work experience in Technical teams working in Shifts on rotational basis covering 24*7 support
Ability to work effectively in a matrix organization is essential.
WHY JOIN US ?
We’re a network of high-reaching self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.
We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.
SO, WHAT’S NEXT?
Are you already envisioning yourself joining our team? Good, because we’d love to hear from you! Click the link to apply and we’ll be in touch as soon as we can.
WHERE CAN I FIND OUT MORE?
Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

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