IT Support Engineer Job Vacancy in Wolters Kluwer Chennai, Tamil Nadu – Updated today

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Company Name : Wolters Kluwer
Location : Chennai, Tamil Nadu
Position :

Job Description : RWS IT Support Engineer
The range of activities that our Cloud Engineers get involved with is extensive and includes:
Knowledge on AWS Services like EC2 ,S3,VPC,IAM,Amazon Workspaces & App Stream.Sound Knowledge and Working Experience on Amazon Workspaces.Windows Desktop Administration Skills. Windows 10 machines running Office 365 Products.On-Premises Active directory Users and Group Management.Knowledge on Software Installations.Providing Administrative permissions to Workspace End Users.Experience in Deployment of WAM Application in Amazon Workspaces.Experience in IT Service Management tools like Service-Now.Creation of Runbooks and KB articles.Need to Work with Amazon Support Centre.Ready to troubleshoot or identify connectivity issues by talking with client users and to guide them over chat/audio sessions.You will be part of a global team that provides 24×7 backline support to drive resolutions for problems and inquiries that customers report.You may be required to work in a Shift Pattern or non-standard work hours if required. This may include weekend work.Provision, configure, administrate, automate, monitor, and support enterprise AWS Cloud servicesLead enterprise Data Centre modernization initiative by designing an AWS cloud infrastructure which supports global business applications and operationsHands on experience with AWS services like Cloud formation, Elastic Compute Cloud (EC2), Elastic Load-balancers, S3, Cloud Front, Elastic File system, RDS, VPC, Route53, Cloud Watch, Cloud Trail, IAM, Elastic Beanstalk, Storage Gateway Auto scaling.Experience in Configuring and Deploying instances on Amazon Web servicesAbility to understand Migration requirements and bridge the gaps.Demonstrable experience in designing the overall Virtual Private Cloud VPC environment including server instance and storage instances as per the broacher, VPC Peering, subnets, high availability zones, Storage Migration, and key clock.Experienced in Load balancing using ELB in AWS.Good experience on networking components like VPC, Routing Tables, VPN, NAT, IGW, Subnets, NACL& Security GroupInvolved in managing roles using AWS IAM consoleAnalyzing and validating the present customer environments and providing suggestion improving performance, reducing the security risks and cost-efficient solutionsDesign and Implement the architecture with HA (High Availability) and DR (Disaster Recovery) solution for new customer application or migrating the customer application from physical Data Center to cloudMaintaining the monitoring profiles for AWS Services -EC2 Parameters (CPU, Memory, Disk, Response time, etc.) by using Cloud Watch

Required Candidate profile
At least 3 to 4 years AWS Cloud working experience.Familiar with AWS services understanding of Cloud concepts with practical hands-on experience on AWS.AWS certification (Associate / Practitioner / Architect) preferredMeeting customers to explore business requirements within AWSStrong experience in designing, building, maintain, and securing AWS resources for high-availability and production level systems and servicesProviding 24/7 support for the application and Infrastructure supportExperience in automated build pipeline, continuous integration and continuous deployment using AWS Development services (Code pipeline, Code deploy, Code commit and Code build etc).Knowledge of Network Security best practices and deployment within the AWS cloud frameworkHands on experience with Windows servers and LinuxYou will be part of a global team that provides 24×7 backline support to drive resolutions for problems and inquiries that customers report.You may be required to work in a Shift Pattern or non-standard work hours if required. This may include weekend work.

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